About R1 RCM
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.

With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physicians.

Job Description: Program Leader – Employee Relations
Reports to: Associate Director
Location: Hyderabad
Department: Human Resources
Shift: 1:00 PM to 10:00 PM; Versatile

Role Overview: The Employee Relations Lead is responsible for managing employee grievances, disciplinary cases,



and performance improvement cases at the designated site. This role ensures that all employee relations activities are handled in a fair, consistent, and legally compliant manner. The Employee Relations Lead will work closely with management and employees to foster a positive work environment and address issues promptly and effectively. Thie role will also be accountable for conceptualizing and leading multiple initiatives keeping in mind the changing needs of the organization.

Key Responsibilities:
Grievance Management:
·Serve as the primary point of contact for employee grievances.
·Conduct thorough investigations into grievances in a timely manner.
·Collaborate with relevant stakeholders to resolve grievances.
·Maintain detailed records of all grievance cases and outcomes.

Disciplinary Case Management:
·Manage the disciplinary process, ensuring compliance with company policies and legal require

📌 Program Leader (Hyderabad)
🏢 R1 RCM
📍 Hyderabad