What You Can Expect
As a Senior Revenue Operations Analyst, you'll sit at the center of Zoom's Go-To-Market and Revenue Operations function, where your work shapes how we scale a compliant, data-driven revenue engine globally. You'll partner closely with Sales, Finance, Legal, and IT to design processes that are both rigorous and adaptable, bringing clarity to complex cross-functional challenges. This role offers real ownership across the full Demand-to-Retention lifecycle, from pipeline strategy to CPQ and renewals, giving you the breadth to grow as a systems and process leader. You'll operate as a trusted voice in strategic conversations, translating business needs into scalable solutions that directly impact how Zoom goes to market.
About The Team
Our Go-To-Market and Revenue Operations team sits at the intersection of strategy and execution, working cross-functionally with Sales, Finance, Legal, Customer Operations, and IT to build a scalable and compliant revenue engine. We are focused on process excellence and systems strategy,
enabling smarter Go-To-Market growth and more efficient revenue management across the business.
Responsibilities
• Own and optimize end-to-end Demand-to-Retention (D2R) processes across lead generation, opportunity conversion, pipeline management, forecasting, CPQ/quote-to-cash, renewals, and expansion
• Analyze pipeline health, conversion metrics, and forecast accuracy to surface insights that drive revenue performance
• Design and improve workflows, controls, and business rules to support scalable Go-To-Market operations
• Partner with Go-To-Market and Finance teams on pricing, deal structure, and current sales motions
• Identify operational gaps and lead process and system improvements across the revenue lifecycle
• Translate business requirements into Salesforce/CPQ configurations and support end-to-end delivery
• Operationalize policy through scalable processes and governance controls that support compliance
• Drive enablement and
📌 Senior Revenue Operations Analyst (India)
🏢 Zoom
📍 India