Be fully responsible for the daily operation and management of the western restaurant, ensuring orderly restaurant services.
• 制定餐厅服务标准、工作流程,并监督员工严格执行。 Formulate restaurant service standards and workflows, and supervise staff to implement them strictly.
• 负责餐厅团队的排班、培训、考核及人员管理工作。 In charge of staff scheduling, training, performance appraisal and personnel management of the restaurant team.
• 管控餐厅物料、餐具、酒水库存,控制运营成本,减少损耗。 Control inventory of restaurant supplies, tableware and beverages, manage operating costs and reduce wastage.
• 接待重要宾客,处理客人投诉与意见,提升宾客满意度。 Receive important guests, handle guest complaints and feedback, and improve guest satisfaction.
• 配合厨师长完成菜单更新、菜品推广、营销活动落地。 Cooperate with the chef de cuisine on menu renewal, food promotion and implementation of marketing activities.
• 落实餐厅卫生、食品安全、消防安全等相关规范,规避安全风险。 Implement standards of restaurant hygiene, food safety and fire safety to avoid potential safety risks.
• 完成上级交办的其他管理相关工作。
Requirements
Complete other management-related tasks assigned by superiors.二、岗位要求 Job Requirements
• 大专及以上学历,酒店管理、餐饮管理相关专业优先。
College degree or above, major in hotel management or catering management is preferred.
• 3 年及以上高端酒店西餐厅管理相关工作经验。 At least 3 years of relevant management experience in western restaurants of high-end hotels.
• 流利英语口语与读写能力,可独立完成外宾接待沟通。 Fluent oral, written and reading English, capable of receiving and communicating with foreign guests independently.
• 熟悉西餐服务流程、酒水知识、西餐菜品知识。 Familiar with western food service procedures, wine knowledge and western cuisine knowledge.
• 具备良好的团队管理、客户沟通及突发事件处理能力。 Positive abilities in team management, customer communication and emergency handling.
• 熟悉餐饮食品安全法规、酒店卫生及消防相关规定。 Familiar with catering food safety regulations, hotel hygiene and fire control requirements.
• 形象得体,亲和力强,抗压能力强,可适应轮班及节假日工作。 Presentable appearance, strong affinity, able to wo
📌 西餐厅经理 Cafe Swiss Manager (Anupgarh)
🏢 Club Med Joyview Golden Coast Resort地中海俱乐部北戴河黄金海岸度假村
📍 Anupgarh
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