Position Description
Founded in 1976, CGI is among the world's largest independent IT and business consulting services firms. With 94,000 consultants and professionals globally, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services, and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion, and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
Job Title: Shell Fleet App (Mobile) and Shell Fleet hub (SFA-SFH) UX redesign
Experience: 10+ years of experience
Job location: Bangalore
Position ID: J0926-2294
Work Type: Hybrid
Employment Type: Full Time / Permanent
Qualification: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
Expected Responsibilities:
• Understand the business objectives and current SFA SFH CX landscape for the targeted applications.
• Assess the existing CX/UI design capabilities, assets, and resources available across teams.
• Engage with relevant business, product, design, and technology stakeholders to gather inputs and align expectations. Work with Sanjay( DV PM) and Yongqin (PO)
• Shape and develop the CX Refresh proposal, including recommended execution approach and delivery model.
• Identify opportunities for improving user experience, consistency, accessibility, and business value.
• Define the scope of CX improvements and associated assumptions, dependencies, and risks.
• Provide a transparent recommendation on how the CX Refresh should be executed.
• Estimate the effort, timeline, resource requirements, and investment needed for implementation. Work with the Lead ADT.
• Identify capability gaps and recommend any additional support, skills, or resources re
📌 Shell Fleet App (Bengaluru)
🏢 CGI
📍 Bengaluru