About The Job
The Red Hat Global Business Delivery Team is looking for a Sales Operations Analyst to join us in Pune, India. In this role, you will support sales operations activities for the Red Hat Executive team, with a focus on data quality, reporting, process management, and continuous improvement.
You'll work closely with cross-functional stakeholders to analyze data, resolve operational issues, improve processes, and support mission-critical initiatives. The ideal candidate is analytical, detail-oriented, and comfortable working independently in a fast-paced workplace.
What You'll Do
• Own and execute sales operations processes, ensuring data accuracy, quality, and timely delivery.
• Analyze sales data and reporting to identify trends, data gaps, and actionable insights.
• Investigate data integrity issues, identify root causes, and drive appropriate resolutions.
• Collaborate with Sales, Sales Operations, IT, and other stakeholders to understand requirements and deliver effective solutions.
• Develop and maintain dashboards, reports,
and analytics to support business decision-making.
• Support CRM data management, governance, and compliance across the sales organization.
• Identify opportunities to simplify, automate, and improve sales processes and operational efficiency.
• Support system enhancements, data migrations, and other sales operations initiatives.
• Leverage approved AI tools and technologies to improve efficiency and productivity.
What You'll Bring
• Bachelor's degree; an equivalent degree from an accredited university or equivalent experience will also be considered.
• 2–4 years of experience in Sales Operations, Business Operations, CRM Operations, or a related analytical role.
• Experience working with Salesforce or other CRM platforms, including opportunity management and reporting.
• Strong analytical and problem-solving skills, with the ability to work with large datasets and translate findings into actionable insights.
• Understan
📌 Sales Operations Analyst (Pune)
🏢 Red Hat
📍 Pune