07 Oct
|
2COMs
|
Gurugram
Job Description – Wellness Coordinator
Location: Gurugram
Experience: 1–4 Years
Salary: Up to ₹40,000 per month
Employment Type: Full-Time
Job Summary
We are looking for a Wellness Coordinator to manage the front desk, patient appointments, counselling, and conversion of consultations into treatment packages. The role requires solid communication, empathy, and consultative sales skills.
Key Responsibilities
• Welcome and assist patients, ensuring a warm and professional clinic experience.
• Manage appointments, calls, inquiries, and patient coordination.
• Explain treatment programs and guide patients through consultations.
• Counsel patients and convert inquiries/consultations into treatment packages.
• Maintain patient follow-ups and coordinate the overall clinic experience.
• Create a calm, empathetic, and supportive environment for new mothers.
Requirements
• 2–4 years of experience in Front Desk / Clinic Coordination / Hospital Sales / Wellness Center Sales.
• Strong face-to-face counselling and closing skills.
• Excellent communication and interpersonal skills.
• Empathetic, patient, and calm approach.
• Experience in Healthcare / Physiotherapy / IVF / Maternity / Wellness Clinics is preferred.
• Prior experience in consultative or counselling-led sales is an added advantage.
📌 Hiring || Wellness Coordinator (Gurugram)
🏢 2COMs
📍 Gurugram