Company Name: Italia Ceramics Ltd

Company Website: https://italiagroup.in/

Roles & Responsibilities

​

• To act as a single point
connection between all Marketing Field staff / Dealers/ Corporate office /
Other Departments and to respond to business inquiries in accordance with
established policies and procedures.

• To
interfaces with Sales professionals, Marketing Assistants and Designers
regarding marketing and client requirements.

• To
collect the necessary information to complete marketing tasks.
Independently determines the appropriate methodology in creating marketing
and presentation materials.

• To coordinate
with multiple client projects by coordinating with Marketing staff,
approving and closing out task specifications and tracking results.

• To co-ordinate with CAD team,
developing and sending the presentation to all clients and Architects.

• To
provide Samples and Promotional material to the concerned clients. Along
with that also send Quotations / Performa invoices as desired by the
client/ dealers.

• To effectively




respond to complex inquiries or complaints from clients, co-workers,
supervisor, and/or management. To solve problems involving several options
in situations.

• To
prioritize work assignments and to obtain appropriate approval prior to
placing orders with factory. Organizing and coordinating work assignments
with factory.

• To
review expediting schedules on all customer orders and forwarding obtained
information to planning and sales teams

• To
review expediting schedules on all customer orders and forwarding obtained
information to planning and sales teams

• To
manage the flow of orders requires robust reliance on monitoring and
co-ordination of dispatch schedules both manually and with computer
programs

• To handle ERP System for
Order/Sample/Promotional Tool processing.

• To
update and maintain the document library and marketing supplies.

• To train
team members on various software programs along with processes.

Requireme

📌 Sales Support (New Delhi)
🏢 ITALIA CERAMICS
📍 New Delhi