Senior Relationship Manager (Mumbai)

Senior Relationship Manager (Mumbai)

07 Oct
|
Marsh Mclennan
|
Mumbai

07 Oct

Marsh Mclennan

Mumbai

Company:
Marsh

Description:

We are seeking a talented individual to join our Renewable Energy team at Marsh Risk India, a Marsh business. This role will be based in MUmbai. This is a hybrid role that has a requirement of working at least three days a week in the office.

Senior Relationship Manager

We will count on you to:
• In-Depth knowledge of general insurance industry, products and the regulations guiding the industry.
• In depth knowledge on large Energy, Property, Marine claims.
• Serves as first point of contact for day-to-day communication with numerous and/or complex accounts, follows up on correspondences and manages/maintains communications.
• Develops and communicates an understanding of client businesses by conducting and analyzing client research, research on industry issues, preparing benchmarking studies and creating risk maps for internal and external use.
• Supports colleagues by managing day-to-day aspects for designated accounts and conducting ensuing account management tasks including completing billing transactional work,



generating and coordinating calendars and timelines, liaising between internal senior professionals and business accounts, and generally representing the business to ensure satisfaction, compliance and allow for senior level colleagues to focus on growth efforts.
• Manages account concerns or issues encountered and successfully addresses small and complex problems in a timely manner, applying judgement as to when and what to escalate up to senior colleagues.
• Collects insights and information on relationship satisfaction and reports results to senior colleagues offering context and suggestions when needed to best ensure account satisfaction and retention.
• Begins to build relationships with qualified counterparts at client organizations.

What you need to have:
• 8 years of experience in Insurance sector.
• Ability to manage diverse client cultures i.e. Indian Corporate, MNC Corporation and PSU clients.
• Domain knowl

📌 Senior Relationship Manager (Mumbai)
🏢 Marsh Mclennan
📍 Mumbai

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