Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience.

At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives.

Join us at Lovehoney, where pleasure combines with creativity, data, and innovation

We are currently looking for a Seasonal Customer Care Agent who will be integral to driving high-level performance across Lovehoney Group. Partnering directly with the Customer Care Team, your focus will be on delivering great customer care. You will develop skills crucial to advancing in a competitive, fast-paced retail sector,



all within a company that prizes dedication and results.

Please note that this is a fixed-term contract until February 2027 to cover our peak period.

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What you will do

• Respond to customer inquiries promptly and professionally, ensuring DPA checks are completed before providing information, and document cases accurately.

• Solve problems and conduct investigations.

• Build and maintain thorough product knowledge.

• Collaborate effectively with team members and other regions.

• Maintain quality and productivity KPIs.

What you should bring

• Fluency in English.

• Solid problem-solving abilities and a customer-centric mindset.

• Patience, empathy, and a genuine desire to help customers.

• Ability to work effectively in a team and adapt to a fast-paced environment.

• Previous customer service experience is a plus.

What we can offer you

• A competitive salary t

📌 Seasonal Customer Care Agent (Bathinda)
🏢 Lovehoney Group
📍 Bathinda