Responsibilities

• Review, analyze and process transactions in accordance with business process documents
• Ensuring customer satisfaction and strive to meet service standards by demonstrating accuracy with attention to detail, timely and methodical transaction processing
• Demonstrates ability to work on routine matters with minimum supervision
• Demonstrates continuous learning by updating job knowledge with available resources resulting in positive impact at work
• Ability to be flexible and multitasking by accepting ownership for accomplishing current and different requests assigned by supervisor
• Ability to use own initiative in team environment
• Provide timely response to queries from internal and external stakeholders




• Compliance to PGS policies and Flexibility as per business needs
• Develop strong partnership with peers, mentors, support functions and leaders

Qualifications

• Bachelor’s degree or equivalent –15yrs of Formal Education from recognized and accrediated University.

Additional Information

• Minimum 1-3 years’ experience of transaction processing in Insurance and Financial Domain preferred
• Typing skills – 30 to 35 Wpm, 30 to 35 Npm, 98% accuracy
• Good written and verbal communication skills
• Willingness to work in rotational shift
• Proficient in MS office

📌 Process Specialist (Hyderabad)
🏢 Principal Financial Group
📍 Hyderabad