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Director of Facilities & Campus Operations

Title: Director of Facilities & Campus Operations

Department: Administration / Operations

Reports To: Dr. Stanton McNeely, President

FLSA Status: Exempt

Location: In office - University of Holy Cross, 4123 Woodland Drive, New Orleans, Louisiana 70131

Role Overview

The Director of Facilities & Campus Operations provides strategic and hands-on leadership for the safe, reliable, attractive, and efficient operation of the University of Holy Cross campus. The Director leads facilities personnel and external service partners while building a proactive, service-oriented facilities program that anticipates needs, protects institutional assets, and supports the University’s academic mission and Catholic values.

Core Competencies

• Proactive stewardship- Notices emerging needs, acts early, and uses inspections and data to prevent service failures rather than merely responding to them.
• People leadership - Builds trust, develops staff capability,



sets clear expectations, and holds the team accountable with fairness and consistency.
• Operational judgment- Balances safety, urgency, cost, campus impact, and long-term asset condition when establishing priorities.
• Service orientation- Communicates respectfully, follows through, and treats facilities work as a direct contributor to the student and employee experience.
• Financial discipline - Makes resource-conscious decisions, manages contracts carefully, and distinguishes immediate repairs from strategic capital needs.
• Mission alignment- Demonstrates respect for the University’s Catholic identity and supports a welcoming, community-centered campus environment.

Core Responsibilities

Facilities Leadership

• Lead, coach, schedule, evaluate, and develop facilities, maintenance, grounds, custodial, and other assigned operations staff.
• Establish clear performance expectations, safety practices, work

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