Associate Director - Infrastructure Operations & Engineering (Cloud & On-Prem)

Key Responsibilites

Strategic & Leadership

• Act as a trusted advisor to client Infrastructure/Cloud leadership, shaping a multi-year roadmap across cloud engineering, network operations, and infrastructure modernization.

• Lead and manage multi-disciplinary teams spanning Cloud Engineering and On-Prem Network Operations; build talent, coach leaders, and establish a culture of accountability and continuous improvement.

• Own service delivery outcomes—availability, performance, security, and SLA compliance—across cloud and network services; drive operational governance for Incident, Problem, Change, and Major Incident management.

• Partner with client VPs, Directors, and Chief Architects to align architecture standards, reference patterns, and guardrails for cloud and network platforms.

• Drive transformation initiatives including cloud migration & modernization, landing zone strategy, network modernization (e.g., routing/switching, firewall upgrades, SD-WAN), and platform engineering practices.





• Champion Infrastructure as Code (IaC) and automation-first operations using tools such as Terraform/ARM/Bicep, CI/CD, and runbook automation to reduce toil and improve reliability.

• Establish and mature observability and telemetry practices (monitoring, alerting, event correlation, dashboards) to improve proactive detection, MTTR, and service health.

• Define and govern capacity planning, resilience engineering, and disaster recovery readiness; ensure regular validation and continuous hardening of critical services.

• Partner with Security and Compliance stakeholders to implement secure-by-design principles, vulnerability remediation, access controls, and audit readiness across cloud and network domains.

• Manage stakeholder communications with executive presence—translate technical risks and trade-offs into business impact, decisions, and transparent action plans.

• Oversee vendor and pa

📌 Associate Director (Hyderabad)
🏢 PROVIDENCE GLOBAL CENTER
📍 Hyderabad