Travel Consultant – Sales & Operations

- Handle end-to-end sales and operations for domestic and international travel bookings.
- Handle incoming leads through WhatsApp, calls, email and other channels and convert them into confirmed bookings.
- Understand client requirements and prepare customized itineraries, quotations and costing.
- Sell international/domestic holiday packages, flights, hotels, transfers, sightseeing, visas and other travel services.
- Achieve monthly sales and gross-profit targets through effective follow-ups and client conversion.
- Coordinate independently with airlines, hotels, DMCs, suppliers and other travel partners.
- Manage bookings from quotation and confirmation to final travel documents and departure.
- Ensure timely confirmations, vouchers, tickets, invoices, itineraries and other travel documentation.
- Maintain accurate client, booking,



supplier and payment records in the CRM.
- Follow up on client payments, supplier payments, pending confirmations, refunds and operational requirements.
- Handle client queries and resolve pre-travel and in-trip operational issues with minimum escalation.
- Take ownership of assigned operational processes and ensure smooth day-to-day functioning.
- Coordinate with junior team members and support them with sales, costing and operational queries when required.
- Identify operational gaps and contribute towards improving SOPs, processes, turnaround time and customer experience.
- Work with high ownership and minimum supervision, taking responsibility for enquiries and bookings from start to finish.

📌 Travel Consultant (Mumbai)
🏢 Travpro India Private
📍 Mumbai