- Key ResponsibilitiesCounsel students and parents regarding MCA entrance examinations, courses, eligibility, preparation strategy and career opportunities.
- Handle enquiries received through phone calls, WhatsApp, website, social media and walk-ins.
- Understand students' academic background, requirements and career goals and recommend suitable courses.
- Convert enquiries and leads into course admissions through effective counselling and follow-up.
- Explain course features, faculty, study material, test series, mock tests, batch schedules and fee structures.
- Maintain regular follow-up with prospective students until admission is completed.
- Maintain accurate records of leads, counselling interactions, follow-ups and admissions in CRM/Excel.
- Coordinate with the academic team regarding demo classes, seminars, workshops and counselling sessions.
- Invite prospective students to attend demo classes and counselling sessions.
- Follow up with students who attend demos and seminars.
- Assist students with the admission and registration process.




- Maintain strong relationships with students and parents throughout the admission journey.
- Achieve assigned monthly counselling and admission targets.
- Collect feedback from students and communicate recurring queries or concerns to the management.
- Participate in admission campaigns, college visits, seminars and promotional activities when required.
- Required SkillsExcellent communication and interpersonal skills.
- Valuable convincing and counselling ability.
- Strong follow-up and lead-conversion skills.
- Comfortable speaking with students and parents.
- Basic knowledge of MCA, BCA, B.Sc. and competitive entrance examinations is preferred.
- Good working knowledge of MS Excel, Google Sheets, WhatsApp and CRM tools.
- Ability to explain information clearly and professionally.
- Target-oriented and organized approach.
- Positive attitude and willingness to learn.
- Ability to handle multiple enquiries simultaneously.

📌 Telecalling Councellor Executive (Chandigarh)
🏢 Infomaths Studies Private
📍 Chandigarh