Job Description

Position: Restaurant Captain

- Salary & BenefitsSalary: ₹18,000 – ₹22,000 per month
- Incentives: Up to ₹4,000 per month based on performance and company targets
- Opportunity for growth within the organization
- Candidates should be comfortable travelling or relocating temporarily/permanently for upcoming outlet openings, as per business requirements.

Position Overview: The Restaurant Captain is responsible for ensuring smooth, efficient, and high-quality restaurant service. The role involves supervising service staff, coordinating with the kitchen and other departments, maintaining guest satisfaction, and ensuring that restaurant standards are consistently followed.

- Key ResponsibilitiesWelcome and assist guests with a professional and friendly approach.
- Take and accurately process guest orders and communicate special requests to the kitchen.
- Supervise and coordinate waiters and service staff during operations.
- Ensure proper table setup, cleanliness, grooming, and service standards.
- Coordinate with the kitchen, bar, cashier, and management team.
- Monitor food and beverage quality, presentation, and service timing.
- Handle guest queries, requests, and complaints professionally.
- Support the team in resolving billing discrepancies.




- Train and guide junior service staff.
- Monitor table turnover and ensure efficient service.
- Maintain hygiene, safety, and food-service standards.
- Assist with opening and closing procedures and daily operational tasks.
- Follow company SOPs and operational policies.
- Support management in achieving sales, guest satisfaction, and operational targets.
- Be willing to travel for new/upcoming outlet openings whenever required by the company.

Requirements

- Previous experience in restaurant or hospitality service.
- Good knowledge of food and beverage service.
- Strong communication and interpersonal skills.
- Ability to lead and motivate a service team.
- Customer-focused attitude and professional appearance.
- Ability to work under pressure in a quick-paced environment.
- Flexibility to work shifts, weekends, and holidays.
- Basic knowledge of POS systems and restaurant billing is preferred.
- Willingness to travel for new outlet launches is required.

Key Skills

- Guest Relations
- Team Supervision
- Food & Beverage Service
- Order Management
- Complaint Handling
- Communication & Leadership
- Upselling
- Problem Solving
- Hygiene & Safety Standards
- Team Coordination

📌 Restaurant Captain (Noida)
🏢 Chelvies Hospitality
📍 Noida