We are looking for enthusiastic and customer-focused Telecallers / Customer Support Executives to join our Tamil Voice Process team. The selected candidates will be responsible for handling customer calls, providing accurate information, resolving queries, and maintaining a positive customer experience.
Key Responsibilities
• Handle inbound and/or outbound customer calls in Tamil.
• Communicate clearly and professionally with customers.
• Understand customer requirements and provide appropriate solutions.
• Explain products, services, offers, or processes to customers.
• Follow up with customers when required.
• Maintain accurate customer information and call records.
• Achieve daily and monthly call and performance targets.
• Escalate complex customer issues to the appropriate team.
• Follow company policies, call quality standards, and processes.
Requirements
• Tamil speaking is mandatory.
• Valuable verbal communication skills in Tamil.
• Basic communication skills in English are preferred.
• Minimum qualification: 10th / 12th / Any Degree.
• Freshers are welcome to apply.
• Previous experience in BPO, Telecalling, Customer Support, or Voice Process is an added advantage.
• Basic computer knowledge.
• Ability to handle customers patiently and professionally.
Preferred Skills
• Good communication and listening skills.
• Customer-handling ability.
• Positive attitude and willingness to learn.
• Target-oriented approach.
• Basic typing and computer skills.
Benefits
• Competitive salary.
• Incentives based on performance.
• Training and career growth opportunities.
• Friendly work environment.
Interview Details
Interview Mode: Walk-in
Interview Location: Egmore (Near Ethiraj College)
Working Hours: 9:45 AM to 6:00 PM
Interested candidates can apply by sharing their updated resume to WhatsApp ((phone hidden)).
📌 Telesales Executive (Chennai)
🏢 Rafaeli Connecting India Private
📍 Chennai
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