- Key ResponsibilitiesManage and maintain customer data, leads, and records in the CRM system.
- Track and monitor leads, follow-ups, site visits, bookings, and customer interactions.
- Coordinate with Sales Executives, Relationship Managers, and Pre-Sales teams to ensure timely follow-ups.
- Update lead status, booking details, and customer information accurately.
- Monitor pending leads and ensure that no customer enquiry is missed.
- Prepare daily, weekly, and monthly CRM reports and performance trackers.
- Handle post-booking customer coordination and support.
- Maintain records of customer feedback, complaints, and resolutions.
- Ensure data accuracy, confidentiality, and timely CRM updates.
- Assist Management with sales pipeline tracking and reporting.
- Required SkillsGood communication and coordination skills.
- Basic knowledge of CRM software, MS Excel, and Google Sheets.
- Strong organisational and time-management abilities.




- Attention to detail and accuracy in data entry.
- Ability to manage multiple tasks and follow up consistently.
- Problem-solving skills and a customer-focused approach.
- EligibilityGraduate in any discipline; candidates from BBA, B.Com, or MBA backgrounds preferred.
- Freshers and candidates with 0–2 years of relevant experience can apply.
- Experience in real estate, sales coordination, or customer relationship management will be an added advantage.
- What We OfferCompetitive salary with performance-based growth opportunities.
- Hands-on experience in real estate CRM and sales operations.
- Learning and development opportunities.
- Supportive and professional work environment.
- Growth opportunities within the organisation.

Interested candidates can share their resumes at Mansion Realtors.

📌 Customer Relationship Manager (Pune)
🏢 Mansion Realtors
📍 Pune