Customer Support Executive (Navi Mumbai)

Customer Support Executive (Navi Mumbai)

07 Oct
|
Candidate Express
|
Navi Mumbai

07 Oct

Candidate Express

Navi Mumbai

Job Description – Customer Support Executive

Job Title: Customer Support Executive

Job Summary:

We are looking for a Customer Support Executive to handle customer queries, provide timely assistance, and ensure a positive customer experience.

Key Responsibilities:

- Handle customer queries through calls, chats, emails, or other communication channels.
- Understand customer concerns and provide appropriate solutions.
- Follow up with customers to ensure their issues are resolved.
- Maintain accurate records of customer interactions and feedback.
- Escalate complex issues to the concerned team when required.
- Maintain a qualified and helpful communication style.
- Meet defined customer service and response-time targets.

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📌 Customer Support Executive (Navi Mumbai)
🏢 Candidate Express
📍 Navi Mumbai

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