Key Responsibilities :Lead Calling & Conversion

- Make outbound calls to potential customers from CRM, WhatsApp, or ad leads.
- Explain Freshyzo’s trial offer and products (milk, paneer, ghee, etc.).
- Qualify leads based on location, product interest, and quantity.

3.Follow-up & Subscription Sales

- Call trial customers for feedback and conversion to paid subscription plans (monthly/3–6–12 months).
- Explain pricing, plans, and offer advantages.
- Follow up on pending payments and renewals.

2.Customer Communication

- Guide customers on how Freshyzo’s delivery system works.
- Help with wallet recharge, app usage, and product-related queries.
- Resolve issues with a polite and positive approach.

3.Feedback & Lead Nurturing

- Collect trial feedback and understand reasons for non-conversion.
- Reconnect with inactive, lost, or dormant leads.
- Help improve customer experience through regular interaction.

4.CRM Entry & Reporting

- Update lead status and call outcomes in the CRM daily.
- Maintain accurate records of follow-ups and conversions.
- Submit daily reports to the manager.

📌 Customer Sales Representative (Raipur)
🏢 Freshyzo Foods Private
📍 Raipur