- Handle incoming and outgoing calls from students and parents regarding admissions.
- Counsel students about courses, eligibility, fees, scholarships, and career opportunities.
- Understand students’ educational background and suggest suitable courses.
- Generate admission leads through calling, follow-ups, WhatsApp, and other communication channels.
- Follow up with interested students and parents until the admission process is completed.
- Explain the complete admission process and required documents.
- Maintain daily records of calls, leads, follow-ups, and admissions in Excel/CRM.
- Achieve assigned daily/monthly counseling and admission targets.
- Provide regular updates to the reporting manager regarding leads and conversions.
- Maintain professional communication and good relationships with students and parents.
Required Skills
- Valuable communication and convincing skills.
- Hindi and English speaking ability.
- Basic knowledge of MS Excel, WhatsApp, email, and computer operations.
- Good follow-up and customer-handling skills.
- Positive attitude and target-oriented approach.
- Fresher and experienced candidates can apply.
Qualification
12th / Graduation in any stream.
Experience
In admission counseling, telecalling, sales, education, or customer handling will be an advantage.