Key Responsibilities:

- Manage daily e-commerce sales and customer inquiries.
- Convert leads through calls, WhatsApp, and other communication channels.
- Follow up with potential customers and generate repeat sales.
- Monitor sales performance and achieve monthly targets.
- Coordinate with marketing, logistics, and customer support teams.
- Maintain daily sales reports and track conversion rates.
- Identify opportunities to improve sales and customer experience.
- Handle customer queries professionally and resolve basic issues.
- Develop strategies to increase online orders and revenue.
- Ensure timely follow-up on pending and abandoned orders.

Requirements:

- Experience in e-commerce sales or online sales management.
- Valuable communication and convincing skills.
- Target-oriented and comfortable working with sales targets.
- Basic knowledge of Shopify, WhatsApp, Meta/Facebook Ads, and e-commerce platforms is preferred.
- Strong follow-up and customer-handling skills.

📌 E-commerce Sales Manager (Delhi)
🏢 Ask Tradeways
📍 Delhi