ABOUT THE ROLE

A dual-function role combining front desk responsibilities with clinical assistance to consulting physicians. This person is the first point of contact for patients and handles basic clinical procedures during morning consultations.

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KEY RESPONSIBILITIES

Front Desk / Receptionist Duties

- Greet and register patients on arrival
- Manage appointment scheduling and confirmations (calls + WhatsApp)
- Maintain patient records and update clinic software / registers
- Collect consultation fees and issue receipts
- Handle incoming calls, patient queries, and follow-up reminders

Clinical / Sister Duties

- Record patient vitals — BP, weight, SpO2, temperature
- Perform glucometry. Perform and print ECGs
- Assist physicians during consultations as needed




- Prepare and maintain clinical area — cleanliness, stocking consumables
- Follow biomedical waste disposal protocols

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QUALIFICATIONS

- GNM / ANM / B.Sc Nursing OR D. Pharmacy with front desk experience
- Minimum 1 year experience in a clinic or hospital setting preferred but freshers who are willing to learn also welcome.
- Fluent in Marathi and Hindi; working knowledge of English

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KEY ATTRIBUTES

- Warm, patient-facing demeanour
- Organised and detail-oriented for billing accuracy
- Reliable and punctual

📌 Receptionist / Front Office Executive (Mumbai)
🏢 Arohan Clinic
📍 Mumbai