MANDATECO , Sales-As-A-Service(SaaS) Company for Real Estate Industry.

Expertise in the areas of Strategic Consulting, Sales-as-a-Service, Digital Marketing, Sales & Marketing, CRM, Partnership, Advisory, Investment Management.

Position & Reporting

- Designation: Sales Manager
- Department: Sales
- Location: Bengaluru, Karnataka
- Reporting To: Sales Operations Manager / Founder & CEO Employment
- Type: Full-Time

Role Objective

SalesManager is responsible for generating and converting real-estate sales opportunities by effectively managing leads, understanding customer requirements, conducting project presentations and site visits, maintaining regular follow-ups, and closing bookings.

The Sales Manager will be expected to consistently achieve assigned monthly sales and revenue targets while delivering a professional customer experience.

Compensation :

Component - A

Fixed CTC- ₹ 3,00,000 per annum

Fuel Conveyance - ₹ 3,000/- per month

Other Compensation - B

Performance Incentive _ As per company incentive structure Other Benefits_As applicable

Key Responsibilities of Sales Manager

A. Lead Management

- Receive and respond to leads assigned by the Company.
- Contact new leads within the prescribed response time.
- Understand customer requirements, budget, location preference, property type, and purchase timeline.
- Qualify leads based on genuine buying potential.
- Maintain complete and accurate customer information in the CRM.
- Follow up systematically with prospects until closure or disqualification.
- Generate referrals and new leads through personal networking and professional channels.

B. Customer Engagement

- Build strong relationships with prospective customers.
- Understand the customer's investment or end-use requirements.
- Provide accurate information regarding projects, specifications, pricing, payment plans, amenities, and location.
- Address customer questions and objections professionally.
- Maintain regular communication through calls, WhatsApp, email, and other approved channels.

C. Site Visits

- Schedule and coordinate site visits with qualified prospects.
- Confirm appointments with customers before the visit.
- Ensure customers receive a professional site-visit experience.
- Conduct project presentations and explain key project features and benefits. Record site-visit outcomes and next steps in the CRM.
- Follow up with customers immediately after the site visit.

D. Sales Conversion

- Convert qualified leads into site visits and site visits into bookings.
- Present suitable property options based on customer requirements.
- Handle customer objections and negotiate within approved Company guidelines.




- Coordinate with the Sales Operations Manager /Founder & CEO and developer/project team during negotiations.
- Drive customers towards booking and closure.
- Ensure all booking-related documentation is completed correctly.

E. Follow-Up & Pipeline Management

- Maintain an active pipeline of prospective customers. Follow up consistently based on customer buying timelines. Maintain daily, weekly, and monthly follow-up schedules. Prioritize high-intent prospects.
- Update lead status and next action in the CRM.
- Ensure no qualified lead remains unattended.

F. Sales Reporting

The Sales Agent must maintain accurate daily sales reports, including: Number of leads received

- Leads contacted
- Qualified leads
- Calls completed Appointments scheduled Site Visits conducted Follow-ups completed Negotiations in progress Bookings achieved Revenue generated
- Lost / inactive leads Future opportunities
- Daily and weekly reports must be submitted as per the Company's reporting process.
- Performance KPIs
- Performance will primarily be evaluated on

KPI Vs. Measurement

- Lead Response - Speed and quality of response
- Lead Qualification - Qualified opportunities generated Calls / Follow-ups - Daily activity
- Site Visits - Qualified visits generated
- Conversion Rate - Lead → Site Visit → Booking
- Sales Revenue - Monthly booking value
- Target Achievement - Monthly / quarterly target
- Pipeline - Value and quality of active pipeline
- CRM Discipline- Accuracy and timely updates
- Customer Experience- Customer feedback & service quality

Key Performance Indicators (KPIs)

- Your performance will primarily be evaluated based on Sales Manager productivity
- Lead-to-site-visit conversion
- Site-visit-to-booking conversion
- Revenue / booking targets
- Lead response and follow-up efficiency
- CRM data accuracy and compliance
- Sales pipeline quality
- Team productivity and discipline
- Achievement of monthly and quarterly business targets Timely and accurate sales reporting
- The Company may revise KPIs from time to time based on business requirements.

4. Qualified Standards

The Sales Manager shall:

- Maintain professional communication with customers.
- Provide only accurate and authorized information.
- Never make unauthorized commitments regarding pricing, discounts, returns, possession, approvals, or project specifications.




- Follow the Company's sales process and code of conduct.
- Protect customer information and Company data.
- Maintain confidentiality of leads, customer databases, pricing, commercial terms, and internal information.
- Maintain punctuality and professional conduct.
- Represent MandateCo LLP and its developer partners professionally at all times.

5. CRM & Data Management

- All customer interactions and sales activities must be recorded in the Company's designated CRM/system.
- Every assigned lead is updated.
- Call and conversation details are recorded. Site visits are updated.
- Follow-up dates are maintained.
- Lead status is accurate.
- Booking information is updated promptly.
- Company-generated leads and customer data remain the property of MandateCo LLP and must not be copied, transferred, sold, or used for unauthorized personal or third-party purposes

6. Coordination -

- The Sales Manager will coordinate with: Sales Operations Manager / Founder & CEO
- Pre-sales / Inside Sales Team
- Marketing Team
- CRM / Operations Team
- Developer Sales Team
- Customer Relationship / Documentation Team to ensure smooth movement of prospects through the sales funnel.

7. Daily Sales Discipline -

- The Sales Agent is expected to follow a structured daily routine:
- Morning
- Review new leads.
- Prioritize hot and warm prospects.
- Plan calls and follow-ups.
- Confirm scheduled site visits.
- During the Day
- Make prospecting and follow-up calls. Conduct customer meetings and site visits. Generate new opportunities.
- Update CRM continuously.
- End of Day
- Update all lead statuses.
- Record follow-up actions.
- Report site visits and conversions. Prepare next-day follow-up plan.

8. Target Responsibility -

- The Sales Manager will be assigned individual sales targets by the Sales Operations Manager / Founder & CEO.
- Targets may include:
- Monthly booking target Revenue target Site-visit target
- Lead conversion target Activity / call target Pipeline target
- Failure to consistently meet performance expectations may result in a performance review and appropriate corrective action as per Company policy.

9. Career Growth

Subject to performance and business requirements, Sales Manager may progress through the following career path:

Sales Manager → Senior Sales Manager → Sales Operations Manager → Business Head

Career progression will be based on sales performance, leadership ability, consistency, customer management, and adherence to Company processes.

Probation

Address :

MandateCo LLP

New # 48, 2nd Floor,22nd Cross Road,

Jayanagar 6th Block, Bengaluru 560070

www.mandateco.in

Apply @ https://www.mandateco.in/careers

📌 Real Estate Sales Manager (Bengaluru)
🏢 Mandateco
📍 Bengaluru