- Welcome and assist customers with a warm, premium shopping experience.

- Understand customer preferences and recommend jewellery based on their style, occasion and requirements.

- Explain product details, craftsmanship, plating, care instructions and brand policies clearly.

- Achieve individual and store-level sales targets.

- Handle walk-in customers and enquiries professionally.

- Follow up with customers for enquiries, reservations, custom orders and repeat purchases.

- Maintain robust customer relationships and encourage repeat visits.

- Assist customers with billing, packaging and order handover.

- Maintain accurate product displays and ensure the showroom remains visually appealing.

- Ensure jewellery is handled, stored and displayed carefully.

- Coordinate with the inventory and operations team for stock availability and transfers.

- Maintain accurate records of customer enquiries and sales follow-ups.

- Support festive campaigns, launches, events and in-store promotions.

- Handle customer concerns professionally and escalate issues when required.

- Follow Necheli's customer service standards, store procedures and policies.

📌 Jewellery Sales Associate (Hyderabad)
🏢 Necheli Jewellery
📍 Hyderabad