07 Oct
|
Aspire Next Academy Private
|
Hyderabad
07 Oct
Aspire Next Academy Private
Hyderabad
Role Overview
We are looking for a Senior Academic Counselor who can lead and support a team of 2 Academic Counselors while independently handling student counseling and admissions. The candidate will be responsible for setting daily/weekly targets, conducting team meetings, taking demos, following up with leads, bringing students for office counseling, and converting qualified prospects into admissions.
Key Responsibilities
1. Team Management & Target Setting
- Manage and guide 2 to 3 Academic Counselors.
- Conduct daily login/stand-up meetings with the team.
- Explain daily, weekly, and monthly admission targets.
- Allocate leads and set individual goals for each counselor.
- Track counselor performance, calls, follow-ups, demos, office visits, and admissions.
- Identify performance gaps and provide regular coaching and support.
- Ensure counselors are actively working toward their assigned targets.
2. Demo & Counseling
- Personally conduct course demos/masterclasses for prospective students.
- Explain course curriculum, career opportunities, training process, fees, and placement support.
- Understand students' career goals and recommend the appropriate program.
- Handle student and parent objections professionally.
- Take responsibility for converting demos into office visits and admissions.
3. Lead Follow-up & Office Visits
- Review pending and fresh leads during daily login meetings.
- Personally follow up with important/high-potential leads when required.
- Call students after demos and understand their interest level.
- Convince qualified students to visit the Aspire Next office for detailed counseling.
- Coordinate with counselors to ensure scheduled office visits actually happen.
- Personally counsel visiting students and parents and work toward closing the admission.
4. Admission Conversion
- Take ownership of personal admission targets along with team targets.
- Follow up consistently with students until the admission decision is made.
- Handle fee-related, course-related, career-related, and parent objections.
- Negotiate and communicate available payment options within company guidelines.
- Ensure admission forms, payments, and student information are properly completed.
- Maintain accurate admission and follow-up status in the CRM.
5. Performance Monitoring
- Review each counselor's:
- Leads received
- Calls completed
- Demos scheduled
- Demos attended
- Office visits
- Follow-ups
- Admissions
- Revenue generated
- Conduct end-of-day reviews and identify the next day's priorities.
- Escalate serious performance or lead-related issues to management.
Daily Working Flow
Morning Login Meeting
- Review yesterday's performance.
- Check pending follow-ups.
- Set today's individual targets.
- Assign/redistribute leads.
- Identify students who need immediate follow-up.
During the Day
- Counselors work on their assigned leads.
- Senior Counselor monitors their activity and supports difficult cases.
- Conduct scheduled demos.
- Follow up with demo attendees.
- Generate office visits.
- Personally handle high-value/high-intent students.
Evening Review
- Check calls, demos, office visits, and admissions achieved.
- Compare actual performance against daily targets.
- Identify pending hot leads.
- Set follow-up priorities for the next day.
Candidate Profile
- 2+ years of experience in Academic Counseling, EdTech Sales, Education Sales, or Inside Sales.
- Robust student counseling and sales-conversion skills.
- Experience managing or mentoring a small sales/counseling team.
- Excellent communication skills in Telugu and English.
- Target-oriented and comfortable working with daily/monthly admission targets.
- Strong objection-handling and closing skills.
- Ability to conduct engaging course demos.
- Strong follow-up and negotiation skills.
- Comfortable using CRM/Google Sheets and maintaining lead data.
Most Important Expectation
This is not a pure team-lead position. The Senior Academic Counselor must be able to manage the team and personally generate admissions.
Expected flow:
2 to 3Counselors → Lead Handling → Calls → Demo → Office Visit → Counseling → Admission
While the Senior Counselor:
Sets Targets → Monitors Counselors → Takes Demos → Handles Hot Leads → Brings Students to Office → Counsels → Closes Admissions → Reviews Team Performance
This structure makes the Senior Counselor directly accountable for both team performance and their own admission target.
📌 Senior Academic Counselor (Hyderabad)
🏢 Aspire Next Academy Private
📍 Hyderabad