07 Oct
|
Shiv Electric & Trading
|
Ghaziabad
07 Oct
Shiv Electric & Trading
Ghaziabad
Roles & Responsibilities:
- Handle incoming customer inquiries and provide accurate product/service details.
- Maintain and update customer databases, leads, and call records regularly on CRM / MS Excel.
- Follow up with potential leads via calls, WhatsApp, or emails to improve conversion.
- Resolve customer complaints and queries in a timely and professional manner.
- Prepare daily and weekly activity reports for upper management.
Requirements:
- Positive communication skills (Hindi required, basic English is a plus).
- knowledge of MS Excel, or Google Sheets.
- Candidate should have problem-solving ability and a customer-friendly attitude.
- Freshers and experienced candidates both can apply.
📌 Customer Support Executive (Ghaziabad)
🏢 Shiv Electric & Trading
📍 Ghaziabad