- Manage day-to-day operations of the kids’ play zone.
- Supervise and guide the team to ensure smooth operations.
- Handle customer queries and ensure excellent customer service.
- Monitor safety, cleanliness, and hygiene standards.
- Manage shift operations, attendance, and staff coordination.
- Handle basic cash/billing and daily operational reports.
- Ensure a fun, safe, and engaging experience for children and parents.
Requirements:
- Minimum 3–6 years of experience in retail, entertainment, or customer service.
- Positive communication and team-handling skills.
- Responsible, energetic, and customer-focused.
- Candidates with experience in kids’ play zones will be preferred.