- Welcome and warmly greet guests upon arrival.
- Manage guest seating, reservations, and enquiries.
- Ensure excellent guest experience and handle feedback professionally.
- Assist in resolving guest concerns and maintain high service standards.
- Maintain guest relationships and encourage repeat visits.
- Support daily front-office and restaurant operations as required.
Requirements:
- Excellent communication and interpersonal skills.
- Pleasant personality with a customer-focused approach.
- Good grooming and skilled attitude.
📌 Guest Relations Executive (New Delhi)
🏢 Sam Surya Hotel
📍 New Delhi
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