- Handle customer queries and complaints.
- Coordinate with the service team to resolve customer concerns.
- Follow up with customers and ensure timely resolution.
- Maintain customer satisfaction and service quality.
- Schedule service appointments and follow up.
- Update customer details and interactions in CRM.
- Collect customer feedback and support customer retention.
Skills Required:
- Positive communication & interpersonal skills.
- Customer-focused attitude.
- Good coordination and follow-up skills.
- Basic computer & CRM knowledge.
- Ability to handle customer complaints professionally.
📌 Customer Service Executive (Chennai)
🏢 KHIVRAJ MOTORS
📍 Chennai
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