Job Description:

We are hiring a Collection Team Leader to manage a team of telecallers and field collection executives. The role involves driving collection targets, improving team performance, and ensuring timely recovery of outstanding dues.

Key Responsibilities:

- Lead and manage telecalling and field collection teams
- Allocate daily/monthly collection targets
- Monitor calls, field visits, and recovery progress
- Ensure follow-ups and timely closure of cases
- Handle escalations and customer issues
- Motivate and train team members
- Prepare daily MIS and performance reports
- Ensure compliance with company and regulatory guidelines

Requirements:

- Proven experience in collections or recovery operations
- Strong leadership and people management skills
- Good communication and negotiation skills
- Basic computer knowledge (Excel, MIS reporting)
- Target-oriented and problem-solving mindset

Work Details:

- 6 Days Working
- Day Shift

What We Offer:

- Best Salary + performance incentives
- Growth opportunities opportunities
- Stable and professional work environment

📌 Collection Team Leader (Chennai)
🏢 Rogan Credit Management
📍 Chennai