07 Oct
|
Assistara
|
Noida
Travel Sales Consultant – Spanish? Location: Noida, Sector 136 | Work from Office
? Shift: US Shift / Night Shift
? Employment Type: Full time
? Experience: 1+ Year in US Travel Sales
? Language: Spanish – Mandatory
About the RoleWe are hiring Spanish-speaking Travel Sales Consultants with hands-on experience in the US Travel Industry to join our growing team in Noida.
The ideal candidate should have strong experience in US travel sales, flight bookings, hotel reservations, car rentals, cruise bookings, customer handling, lead conversion, and upselling.
You will be responsible for handling inbound inquiries from US customers, understanding their travel requirements, recommending suitable travel options, and converting inquiries into successful bookings while delivering an excellent customer experience in English and Spanish.
Key Responsibilities
- Handle inbound travel calls and inquiries from customers in the US market.
- Communicate effectively with customers in Spanish and English.
- Understand customer travel requirements and recommend suitable flight and travel options.
- Handle flight bookings, cancellations, modifications, reissues, and itinerary-related queries.
- Convert customer inquiries into confirmed bookings and achieve sales, revenue, and conversion targets.
- Identify opportunities for upselling and cross-selling travel products and services.
- Handle customer objections effectively and close sales.
- Maintain accurate customer and booking records.
- Provide end-to-end assistance and ensure a high level of customer satisfaction.
- Stay updated with airline policies, fare rules, travel regulations, and industry practices.
- Work closely with the team and management to achieve business targets.
Requirements
- Minimum 1 year of experience in US Travel Sales – Mandatory.
- Fluency in Spanish and English – Mandatory.
- Experience handling US customers in a travel sales/voice process.
- Strong knowledge of flight bookings and travel processes.
- Excellent verbal communication and customer-handling skills.
- Strong sales, negotiation, objection-handling, and closing abilities.
- Experience with Amadeus, Galileo, Sabre, or other GDS platforms will be an added advantage.
- Comfortable working in US shifts/night shifts.
- Candidates who can join immediately or at short notice will be preferred.
What We’re Looking ForWe are looking for candidates who are: ✅ Fluent in Spanish & English
✅ Sales-driven and target-oriented
✅ Confident in handling US customers
✅ Strong at objection handling and closing
✅ Good at upselling and cross-selling
✅ Customer-focused and professional
✅ Comfortable working in a fast-paced environment
✅ Experienced in the US Travel Industry
? Experience
1+ Year – US Travel Sales (Mandatory)
Language Requirement
Spanish Fluency – Mandatory
Interested candidates can apply with their updated resume.
📌 Travel Sales Consultant- Spanish (Noida)
🏢 Assistara
📍 Noida