HIRING!

GREETINGS FROM AIONOS!

Domestic (Travel Domain- Amadeus is mandatory)

Location - Sector 32, Gurugram

Salary - Up to 4.5 LPA CTC

Mode: Work from office

Language- Excellent English

Experience- Min. 6 Months

Role & Responsibilities

Handle customer calls related to domestic flight bookings and travel queries.

Assist customers with flight bookings, cancellations, rescheduling and refunds.

Handle full and partial ticket exchanges as per airline policies.

Check fare rules, pricing, availability and applicable charges.

Create and manage PNRs accurately.

Process refunds and ticket changes as per process guidelines.

Handle EMD issuance and related transactions and ticketing transactions.

Maintain accuracy and follow airline/process guidelines.





- Ensure excellent customer service and meet quality, productivity and compliance targets.

issues when required.

Preferred Skills

Hands-on experience with Amadeus/GDS Knowledge of PNR, Pricing & Fare Rules

Experience in Refunds & Exchanges

Knowledge of EMD issuance

Familiarity with Cryptic commands

Valuable communication and customer-handling skills

Comfortable with 5 days a week | Rotational shifts & week-offs.

Night Shift: Cab facility provided

Contact Person: Rukmani ((phone hidden))

Interested Candidates can forward there resume to whatsapp.

📌 Travel Operations Specialist - Amadeus (Gurugram)
🏢 AIonOS
📍 Gurugram