Greetings from TCS!

Role: ServiceNow GRC - TPRM

Experience Required: 7 to 12 Years

Location: Bangalore, Pune

Experience Required: Role:

Keywords- ServiceNow IRM, GRC, Risk Management, Policy and Compliance, Audit Management, JavaScript, Glide API, Flow Designer, CMDB, ITSM, Integrations, Dashboards, Compliance, Controls, Indicator

Must-Have

- Strong hands-on experience in ServiceNow IRM/GRC, including Risk Management, Policy and Compliance, and Audit Management. The candidate should be able to configure core IRM data models, workflows, and process lifecycle components aligned to enterprise governance needs.
- Solid ServiceNow development capability using JavaScript, Glide API, Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer. The role requires translating business requirements into scalable and maintainable platform customizations.
- Good understanding of risk, compliance, audit, controls, indicators, issues, and remediation concepts. The developer should be comfortable mapping business controls and compliance processes into the ServiceNow IRM framework.
- Experience integrating ServiceNow IRM with CMDB, ITSM, and external systems. The candidate should understand data dependencies, data quality expectations, and secure integration patterns for enterprise environments.
- Ability to create reports, dashboards, and analytics for risk exposure, compliance posture, audit findings, and remediation tracking. Robust troubleshooting, documentation, and stakeholder communication skills are essential for successful delivery.

Good-to-Have

- ServiceNow CSA certification and IRM/GRC-specific certification are preferred.



These certifications indicate platform maturity and familiarity with recommended configuration practices.
- Knowledge of regulatory and compliance frameworks such as SOX, ISO 27001, or GDPR is beneficial. This helps the candidate better understand compliance objectives and control-based implementations.
- Experience supporting upgrades, data migration, production support, and platform enhancements in large enterprise environments would be an added advantage.

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Role descriptions / Expectations from the Role

1

Design, develop, configure, and support ServiceNow IRM solutions by translating governance, risk, compliance, and audit requirements into scalable platform capabilities.

2

Customize and maintain IRM modules including Risk Management, Policy and Compliance, and Audit Management, with appropriate workflows, controls, indicators, issues, and remediation tracking.

3

Develop platform customizations using JavaScript, Glide API, Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer while following ServiceNow best practices and coding standards.

4

Implement integrations with CMDB, ITSM, and third-party tools, and build dashboards and reports to provide visibility into risk exposure, compliance posture, and audit outcomes.

5

Support enhancements, upgrades, data migration, and production issue resolution while collaborating with business, compliance, audit, and technical stakeholders to ensure solution quality and governance.

Qualification. *Only Full-Time Education would be considered.

Kindly don't apply EX TCSers

Thanks & Regards,

Supriya Kashid

Human Resource Team (TAG)

Tata Consultancy Services

📌 TCS Opportunity ServiceNow GRC - TPRM (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru