- About the Role

We’re looking for someone who is smart, articulate, curious, digitally savvy, and confident with people to join our team in a Social Media & Client Servicing role. We are looking for someone with a well-rounded personality, strong communication skills, good creative sensibility, and the confidence to interact with clients and internal teams alike. This is not a role limited to posting on social media or coordinating tasks.

You will get exposure across content, communication, design, client servicing, and project management and will work closely with strategists, designers, project managers, and the leadership team. For the right person, this is an opportunity to learn quickly, take ownership, and become the face of select projects and client relationships.

What You’ll Do

Social Media & Content

- Manage social media calendars across platforms such as LinkedIn, Instagram, and other relevant digital channels.
- Coordinate the end-to-end process of planning, scheduling, posting, and tracking content.
- Work with strategists, operations, and designers to convert ideas into effective social media communication.
- Brainstorm ideas for posts, campaigns, Reels, Stories, topical content, and new content formats.
- Write engaging and creative content for the clients from Social Media to
- Stay curious and updated on social media trends, platform features, tools, brands, creators, and emerging content formats.
- Ensure content goes live accurately and on time, with the right copy, creative, tags, links, and other details.
- Track basic performance and contribute observations and ideas on what could be improved.
- Explore and confidently use new digital, social media, productivity, and AI tools that can make the work smarter and more efficient.





Client Servicing & Project Coordination

- Act as the Point of Contact for select projects and ongoing client engagements.
- Communicate confidently and professionally with clients through calls, meetings, emails, and day-to-day interactions.
- Understand briefs, ask the right questions, capture feedback, and translate client requirements into clear actionable inputs for internal teams.
- Track timelines, deliverables, feedback, revisions, approvals, and closures for assigned projects.
- Keep clients proactively updated rather than waiting for follow-ups.
- Build comfortable, professional relationships with clients and represent Graphifiers confidently in conversations.

Creative Understanding & Quality

- Develop a robust understanding of the client's brand, communication style, and visual guidelines.
- Review content and creative deliverables before they are shared with clients.
- Check for accuracy, consistency, quality, brief adherence, and overall presentation.
- Have an eye for what looks good and the curiosity to understand why certain communication or design works better.
- Contribute ideas and perspectives rather than functioning only as a coordinator between teams.
- Coordinate shoots, content creation, influencer/creator requirements, or other onground activities whenever required.

Who We’re Looking For

Your experience matters, but how you think, communicate, learn, and carry yourself matters even more.





You could be a great fit if you:

- Are an excellent communicator — both written and verbal — and can express your thoughts clearly and confidently.
- Are comfortable speaking with clients and can hold a professional conversation independently.
- Are curious, aware, and interested in brands, communication, social media, culture, business, and what is happening around you.
- Are highly comfortable with technology and enjoy figuring out new apps, platforms, tools, and systems.
- Have a good eye for visual communication and can identify when something doesn't look or feel right.
- Enjoy contributing ideas rather than simply executing instructions.
- Are open to feedback, experimentation, and constantly learning new things.
- Are comfortable working in a dynamic environment where your role and exposure can extend beyond a narrowly defined .
- Enjoy interacting with different kinds of people and can adapt your communication depending on the situation.

What Would Be a Plus

- Previous exposure to social media, content, marketing, advertising, client servicing, or account management.
- Experience with LinkedIn, Instagram, Meta platforms, social media scheduling tools, Canva, analytics tools, or similar platforms.
- An understanding of graphic design, branding, visual communication, or creative processes.
- Experience coordinating projects, events, shoots, college initiatives, communities, clubs, internships, or other situations that demonstrate initiative and ownership.

We are open to different backgrounds. What matters to us is evidence that you have taken initiative, worked with people, communicated well, learned new things, and stepped outside your comfort zone.

📌 Social Media & Client Servicing (Gurugram)
🏢 Graphifiers
📍 Gurugram