- Make outbound calls to prospective and existing customers.
- Follow up with leads and convert them into customers.
- Understand customer requirements and recommend suitable solutions.
- Maintain regular follow-ups with interested and potential customers.
- Handle customer queries and provide accurate information about products, pricing, and services.
- Maintain and update customer and lead details in the CRM system.
- Ensure all assigned leads are properly followed up and updated.
- Achieve daily and monthly calling and sales targets.
- Maintain a qualified and positive relationship with customers.
- Prepare basic daily/weekly call and follow-up reports.
Requirements
- 1–3 years of experience in telecalling / telesales / customer support.
- Good communication skills in Tamil and English.
- Previous experience in lead follow-up and sales conversion is preferred.
- Confident and professional communication skills.
- Basic computer knowledge and ability to use CRM software.
- Good convincing and negotiation skills.
- Ability to handle customer objections and follow up consistently.
- Target-oriented and self-motivated.
- Immediate joiners are preferred.
- Female candidates with relevant tele calling/sales experience are preferred.