Job Title: Back Office ExecutiveDepartment: Back Office / Operations

Job Type: Full time

Location: Kolkata / Howrah

Industry: Wedding Cards, Printing & Packaging

Job SummaryWe are looking for a responsible and organized Back Office Executive who can manage day-to-day office coordination, data entry, order records, customer/jobber follow-ups, and internal communication between different departments.

The candidate should be comfortable working on computers, maintaining records accurately, following pending tasks, and ensuring that office work is completed on time.

- Key ResponsibilitiesEnter and update customer orders in ERP/software/Excel.
- Maintain proper records of orders, customers, suppliers and jobbers.
- Follow up with customers, suppliers, jobbers and internal departments when required.
- Coordinate with Sales, Purchase, Production, Designing, Dispatch and Accounts teams.
- Track pending orders and ensure timely follow-up.
- Maintain order status and update progress regularly.
- Prepare daily and weekly reports of pending and completed work.
- Handle basic WhatsApp, email and phone communication.
- Maintain customer and supplier documents systematically.
- Check that all required information is available before forwarding an order for production.
- Assist in preparing quotations, order sheets, challans and other office documents.
- Follow up for samples, artwork approvals, materials and production-related requirements.
- Maintain proper filing of digital and physical documents.
- Update payment or outstanding information as instructed by the Accounts/Sales team.




- Inform the concerned person immediately if any order, approval or material is getting delayed.
- Support management in routine administrative and back-office work.
- Required SkillsGood knowledge of MS Excel, Word and basic computer operations.
- Comfortable using ERP/software and online systems.
- Good typing speed and data-entry accuracy.
- Good communication and follow-up skills.
- Ability to manage multiple pending tasks.
- Should be organized and detail-oriented.
- Basic knowledge of email and WhatsApp communication.
- Ability to coordinate with different departments.
- Should take responsibility for completing assigned work within deadlines.
- Preferred CandidateGraduate preferred.
- Previous experience in Back Office, Operations, Sales Coordination, Order Processing or Administration will be preferred.
- Experience in Printing, Packaging, Wedding Cards, Manufacturing or Trading industry will be an advantage.
- Candidates who are comfortable with regular follow-ups and systematic working will be preferred.

Experience1–3 years preferred.

Freshers with good computer knowledge, communication skills and a willingness to learn may also apply.

Key Performance ExpectationsThe candidate will be expected to maintain:

- Accurate data entry
- Timely follow-up
- Minimum pending work
- Proper documentation
- Accurate order status
- Good coordination between departments
- Timely reporting to management

Candidate ProfileWe are looking for someone who is:

Responsible • Systematic • Computer-Savvy • Good at Follow-up • Detail-Oriented • Punctual • Willing to Learn

📌 Back Office Executive (Kolkata)
🏢 Bharat Agency Wedding Cards Private
📍 Kolkata