Role Summary The Security Analyst should work as a support analyst for the Saviynt IGA solution, key delivery outcomes expected from this role are:

- Analyze and resolve L2 tickets
- Application Onboarding – Standard pattern of applications leveraging out of the box connectors
- Access certification campaign – Configure and support access review and remediation process for connected and disconnected applications to improve adoption and compliance posture.
- Create SOPs for L1 service desk team handling Identity provisioning tickets
- Support production incidents, restore the service availability within SLA targets
- Automate assigned manual repetitive tasks, tickets, process gaps. To improve productivity and efficiency.
- Adaptable working in shifts as per roster rotation.
- Up-skilling in Saviynt to handle L3 and minor enhancements
- Complete Saviynt certification

Beyond the above outcomes, deliver continuous service improvements to automate the manual L1/1.5 tasks.

Requirements





Education Requirements

Minimum Bachelor’s Degree: BE degree in Computer Science, Information Security, or a related field.

Years of Experience: 2-5 years

3 years of relevant Saviynt operations support experience is mandatory.

Basic Qualifications

- 2-5 years of experience in IGA solution Saviynt. Other IGA solutions like SailPoint, Oracle Identity Manager experience is acceptable, but Saviynt experience (minimum 3 years) is mandatory.
- Working in shift model as per roster rotation strategy
- Team collaboration, Effective communication and Flexibility to work as per project demands

Technical Skills

- Hands-on operations support experience in IGA (Saviynt). L2 tickets, App Onboarding, Access certification.

Preferred Qualifications

- Saviynt Operations support experience.
- Java development experience

📌 Security Analyst (Chennai)
🏢 Staples India
📍 Chennai