Operations Manager

Location: Viman Nagar, Pune (Work from Office)

Company: OwlMinds Pvt. Ltd.

Salary: ₹25,000 – ₹30,000 per month

Experience: 2–3 Years

Working Days: 6 Days a Week (1 Fixed Weekly Off between Monday–Friday)

Weekend Requirement: Saturday & Sunday Mandatory Working Days

Shift: 9 Working Hours + 1 Hour Break

ABOUT OWLMINDS

OwlMinds is an entrepreneurship-focused EdTech startup helping children aged 5–16 years develop business,

leadership, innovation, and entrepreneurial skills through live online classes. We are building the next generation of young creators and problem-solvers.

This is an opportunity to join an early-stage startup and grow rapidly with the organization as we scale across

India and global markets.

ROLE OVERVIEW

We are looking for a highly organized and execution-focused Operations Manager to manage our trial class operations end-to-end. The candidate will be responsible for ensuring every lead is contacted, trial classes are scheduled efficiently, teachers are assigned appropriately, and coordination between sales and teacher teams runs smoothly.

The role currently includes managing one team member while personally handling operational responsibilities to ensure no lead is missed.

KEY RESPONSIBILITIES

Lead Management & Trial Booking

- Call and follow up with incoming leads to schedule trial classes.
- Ensure 100% lead coverage and timely follow-up.
- Monitor lead status and maintain accurate records.
- Coordinate with the teacher team regarding trial bookings and sales team for lead updates.

Teacher Scheduling & Operations
- Assign teachers for trial classes on a daily basis.




- Maintain and update weekly teacher availability schedules.
- Ensure optimal utilization of teacher slots.
- Coordinate with teachers regarding class schedules, reschedules, and attendance.Team Management
- Manage and supervise the existing operations executive.
- Allocate tasks and monitor performance.
- Ensure all operational activities are completed on time.

Coordination & Reporting

- Act as the bridge between Sales, Operations, and Academic teams.
- Track daily trial class schedules and completion rates and share reports.
- Prepare operational reports and share updates with management.
- Identify bottlenecks and suggest process improvements.

REQUIRED SKILLS

- Strong communication skills in English and Hindi.
- Excellent coordination and follow-up abilities.
- Positive knowledge of Google Sheets, Excel, and CRM systems.
- Strong organizational and time-management skills.
- Ability to multitask in a fast-paced startup environment.
- Team management experience is preferred.

ELIGIBILITY

- Graduate in any discipline.
- 2–3 years of experience in operations, scheduling, customer support, telecalling, or EdTech operations.
- Comfortable making outbound calls and coordinating with parents, teachers, and sales teams.
- Must own a personal laptop.
- Must own a smartphone for operational coordination.

WHAT WE OFFER

- Opportunity to work directly with the founding team.
- Fast career growth in a high-growth startup environment.
- Exposure to EdTech, operations management, and team leadership.
- Ownership-driven culture with opportunities for future managerial growth.

WORK LOCATION

OwlMinds Office, Viman Nagar, Pune

📌 Sales Manager (Maharashtra)
🏢 Owlminds
📍 Maharashtra