Brand - W for Women

Role Description The Retail Store Manager is responsible for overseeing daily store operations, including staff supervision, sales performance, merchandising, and overall customer experience. This full-time, on-site role is based in Lucknow and involves leading the store team to meet sales targets, maintain visual standards, and ensure a welcoming and efficient shopping environment. The role includes managing inventory, monitoring retail loss prevention measures, handling escalated customer concerns, and ensuring adherence to company policies and brand guidelines.

The Retail Store

Manager also collaborates with regional leadership on local marketing initiatives, performance reporting, and continuous improvement of store processes.

Qualifications

- Ability to drive Customer Satisfaction and deliver strong Customer Service through a customer-first mindset.
- Strong Communication skills to lead teams,



coordinate with management, and interact effectively with customers.
- Store Management experience, including staff scheduling, sales floor supervision, merchandising, and inventory control.
- Knowledge of Retail Loss Prevention practices to minimize shrinkage and protect company assets.
- Proven leadership experience in retail or related fields, with the ability to coach and develop team members.
- Solid understanding of retail KPIs, basic analytics, and proficiency in using POS and store management systems.
- High school diploma or equivalent required; a bachelor’s degree in business, retail management, or a related field is an advantage.
- Flexibility to work weekends, holidays, and extended hours as needed in a fast-paced retail setting.

📌 Retail Store Manager (Lucknow)
🏢 Aditya Birla Fashion and Retail
📍 Lucknow