Company Description IndusInd Nippon Life Insurance Company Limited is a joint venture between IndusInd International Holdings and Nippon Life Insurance, combining strong local expertise with global insurance experience. The company offers a comprehensive range of life insurance solutions, including protection, child education, retirement, savings and investment, and health plans. IndusInd Nippon Life Insurance focuses on helping customers plan for financial security at every life stage.

Team members work in a customer-centric environment that emphasizes trust, long-term relationships, and responsible advisory services.

Role Description This is a full-time, on-site Relationship Manager role based in Ludhiana.

The Relationship

Manager will build and maintain robust relationships with existing and prospective customers, understand their financial and protection needs, and recommend suitable life insurance solutions across protection, child education, retirement, savings and investment, and health plans. Daily responsibilities include meeting clients, explaining product features and benefits, handling queries, and guiding customers through the application and documentation process. The role also involves achieving sales and service targets, coordinating with internal teams to ensure smooth policy issuance and after-sales support, and maintaining accurate records of customer interactions and leads.

The Relationship





Manager is expected to represent the company professionally, uphold regulatory and compliance standards, and contribute to customer retention and business growth.

Qualifications

- Strong customer relationship management skills, including the ability to build trust, understand customer needs, and provide appropriate insurance solutions.
- Solid communication and interpersonal skills, with the ability to explain complex products clearly and handle customer queries with patience and professionalism.
- Sales and negotiation abilities, including target orientation, lead follow-up, and conversion of prospects into long-term clients.
- Basic financial literacy and understanding of life insurance concepts such as protection, savings, retirement planning, and health coverage.
- Good organizational and documentation skills, with attention to detail and the ability to maintain accurate customer records and comply with regulatory requirements.
- Proficiency in using standard office and CRM tools to manage client information, track leads, and report performance.
- Bachelor’s degree in business, finance, commerce, or a related field is preferred; relevant experience in insurance or financial services is an added advantage.
- Ability to work on-site in Ludhiana, with a proactive, ethical, and customer-focused approach to daily responsibilities.

📌 Relationship Manager (Ludhiana)
🏢 INDUSIND NIPPON LIFE INSURANCE COMPANY
📍 Ludhiana