07 Oct
|
Spectical Asset
|
Bengaluru
07 Oct
Spectical Asset
Bengaluru
Roles & Responsibilities The Project Head will be responsible for the overall sales performance, team productivity, lead management, project coordination, customer handling, and achievement of assigned project targets.
1. Team Management & Leadership
- Manage and guide the complete Real Estate sales team and ensure smooth day-to-day operations.
- Monitor individual and team performance against assigned targets and revenue goals.
- Prepare and manage the team’s weekly-off and attendance schedule without affecting business operations.
- Ensure proper discipline, reporting, punctuality, professional behaviour, and adherence to company policies.
- Conduct regular team meetings to review sales, leads, follow-ups, site visits, closures, and collections.
- Identify performance gaps and take timely corrective action in coordination with HR and Management.
- Inform HR about employees requiring PIP, counselling, warning, performance improvement, or disciplinary action, supported by proper performance data.
2. Sales Target & Revenue Management
- Assign individual and team sales targets based on company and project requirements.
- Monitor daily, weekly, and monthly target achievement.
- Prepare action plans to achieve monthly and quarterly revenue targets.
- Assign revenue targets to team members and monitor achievement.
- Track team P&L;, sales revenue, project-wise performance, and business expenses.
- Identify revenue gaps and take corrective measures to improve team performance.
3. CRM & Lead Management
- Take complete ownership of Real Estate CRM and lead management.
- Ensure every new lead is properly assigned to the appropriate salesperson without delay.
- Monitor whether sales executives respond to leads within the defined TAT.
- Every day before logging out, review the CRM follow-ups of your team, especially RNR (Ring No Response) prospects and leads that have not been connected. Ensure all such leads are properly followed up and updated in the CRM before the end of the day.
- Regularly check CRM follow-ups, call records, site visits, negotiations, and closure stages.
- Ensure no lead is missed, ignored, or left without follow-up.
- Review hot, warm, cold, lost, and pending leads and develop appropriate follow-up strategies.
- Ensure all team members maintain accurate and updated CRM records.
4. Team Training & Sales Closure
- Identify individual training requirements based on employee performance.
- Conduct regular training on lead handling, customer communication, project presentation, negotiation, objection handling, and closing techniques.
- Train team members on converting enquiries into site visits and site visits into bookings.
- Conduct practical role plays and customer-handling training.
- Support underperforming employees with specific action plans and regular performance reviews.
- Coordinate with HR for Training & Development requirements.
5. Indoor & Outdoor Marketing Planning and Execution
- Develop monthly indoor and outdoor marketing plans based on project requirements, target customers, sales targets, and available marketing budgets.
- Coordinate with the Marketing/Digital Marketing team for campaign planning, creatives, lead-generation activities, and promotional requirements.
- Plan and implement outdoor activities such as site branding, project displays, hoardings, property exhibitions, roadshows, corporate tie-ups, events, local promotions, and other project-specific activities.
- Plan and coordinate indoor activities such as broker/CP meetings, customer events, project presentations, referral campaigns, sales meetings, project launches, and internal promotional activities.
- Coordinate with Administration, Marketing, Developers, vendors, and Management for timely execution of marketing activities.
- Ensure required marketing materials, brochures, standees, banners, project presentations, and other promotional materials are available before the activity.
6. Project & Developer Coordination
- Act as the primary coordination point between the company sales team and developers/project teams.
- Maintain regular communication with developers regarding project availability, inventory, pricing, offers, payment schedules, specifications, and project-related requirements.
- Follow up with developers for updated inventory and ensure the sales team has the latest project information.
- Coordinate regarding pricing agreements, commercial terms, special offers, discounts,
and project-related agreements.
- Ensure changes in project pricing or commercial terms are communicated to Management and the sales team on time.
- Resolve project-related issues and coordinate with developers until closure.
7. Project Requirement & Administration
- Regularly check the requirements of each project and ensure the sales team has the necessary support and information.
- Coordinate with Administration for project requirements such as brochures, branding, marketing materials, stationery, site requirements, and other operational needs.
- Ensure project sites are properly supported for customer visits and sales activities.
- Escalate operational requirements or issues to Management on time.
8. Customer Payment & Collection
- Monitor customer payment schedules from booking until completion of the transaction.
- Ensure the sales team follows up with customers for advance payments, instalments, registration payments, and other pending collections.
- Maintain a explicit report of upcoming and overdue customer payments.
- Coordinate with Accounts for payment confirmation and reconciliation.
- Ensure payment collection is completed within the committed timeline.
- Escalate delayed or high-value pending collections to Management.
9. Home Loan & Banking Coordination
- Coordinate with the Banking/Home Loan team for customers requiring loan assistance.
- Ensure eligible customers are promptly connected with the Banking team.
- Follow up on loan applications, documentation, sanction, and disbursement.
- Ensure proper coordination between the Real Estate Sales Team, Customer, Banking Team, and Accounts Team.
- Monitor loan-processing delays and escalate them when required.
11. Management Coordination
- Provide regular updates to Management regarding sales performance, revenue, project status, collections, marketing activities, team issues, and major opportunities.
- Escalate critical customer, developer, payment, pricing, marketing, or team-related issues without delay.
- Ensure Management decisions related to projects, pricing, targets, marketing, and sales strategy are properly implemented by the team.
- Take ownership of achieving assigned Real Estate business objectives and ensure coordination across all supporting departments.
Benefits:
Fixed Salary+Incentives
Paid Leaves & Encashment
Medical Insurance
📌 Project Head (Bengaluru)
🏢 Spectical Asset
📍 Bengaluru