Role: ServiceNow Presales SA

Experience: 6 - 20 Yrs

Location: Noida, Bengaluru, Hyderabad, Chennai

Technology Areas: ServiceNow ITSM, ITOM, SAM, HRSD, CSM, Remedy, Enterprise Service Management.

Key Skills

- Solid client-facing and executive communication skills
- Requirement gathering, process analysis, and solution consulting
- ServiceNow solution architecture and transformation roadmaps
- Experience in presales, consulting, and solution design
- IT Operations knowledge; ITIL Foundation preferred
- Ability to coordinate, negotiate, and influence stakeholders
- Strong presentation and business communication skills

Roles & Responsibilities

- Lead solution design, costing, and technical proposals
- Engage with clients to understand requirements and conduct workshops




- Present solutions to client and internal leadership teams
- Develop business cases, SOWs, and transformation roadmaps
- Partner with sales teams throughout the sales lifecycle
- Act as the key solution contact for customers
- Support RFI/RFP responses, demos, POCs, and customer presentations
- Transition signed opportunities to delivery teams
- Stay current on ServiceNow capabilities, industry trends, and competition
- Mentor team members and represent the organization in executive briefings and marketing events

📌 Presales Solutions Architect (Bengaluru)
🏢 HCLTech
📍 Bengaluru