? WE’RE HIRING | COLLECTIONS & RECOVERY ?

? Tap4Loan | ? Delhi | ? Full-time

? Payday Loans | Short-Term Personal Loans | Digital Lending

Tap4Loan is expanding its Collections & Recovery team and looking for professionals with hands-on experience in payday loans, short-tenure personal loans, digital lending and unsecured consumer lending.

? 1. HEAD – COLLECTIONS & RECOVERY

?‍? 8–12+ Years

Looking for a senior leader experienced in payday / short-tenure personal loan portfolios.

✅ Build end-to-end collections & recovery strategy

✅ Manage early, mid, late & write-off buckets

✅ Develop DPD/bucket-wise strategies

✅ Drive PTP, PTP kept, roll-forward, resolution & recovery

✅ Lead telecalling, field teams & external agencies

✅ Set targets, SLAs, incentives & productivity benchmarks

✅ Monitor collection cost and agency performance

✅ Handle escalations, settlements & difficult cases

✅ Work with Credit, Risk, Operations, Finance & Technology

✅ Ensure compliant, qualified customer engagement

? Must have: Payday Loans / Short-Term Personal Loans / Digital Lending / Unsecured Consumer Lending experience.

⚡ 2. COLLECTIONS MANAGER / TEAM LEAD

?‍? 4–8 Years

Looking for hands-on managers experienced in short-tenure, high-volume loan portfolios.





? Manage collection teams & daily performance

? Handle 1–90+ DPD portfolios

? Monitor PTP, broken PTP, roll-forward & resolution

? Drive daily/monthly collection targets

? Manage telecalling & field recovery

? Coordinate with external agencies

? Analyze bucket performance & prepare MIS

? Handle escalations and payment disputes

? Ensure process, quality & compliance

? Preferred: Payday Loans / Personal Loans / Digital Lending / Consumer Finance / NBFC / Fintech.

? 3. COLLECTION EXECUTIVE / OFFICER

?‍? 1–5 Years

? Follow up on overdue accounts & PTPs

? Manage assigned delinquent accounts

? Achieve daily/monthly collection targets

? Maintain accurate customer interaction records

? Resolve payment-related queries

? Follow up on broken PTPs

? Coordinate with field teams where required

? Follow approved collection & communication standards

? Payday / Personal Loan Collections experience highly preferred.

? INTERESTED?

If you have hands-on experience in Payday Loans / Short-Term Personal Loans / Digital Lending Collections, DM me your CV/Resume.

? Mention the position: HEAD / MANAGER / EXECUTIVE

- ? Know someone from Payday or Personal Loan Collections? Tag them or share this post!

📌 Payday- Collections Team (Delhi)
🏢 Tap4Loan
📍 Delhi