Redwood Implementation experience is a MUST -contractor is ok

We are looking for a skilled Oracle Sales Cloud and Service Cloud Consultant with 5-7 years of experience to implement, configure, and support Oracle Oracle Sales Cloud and service cloud solution sin Redwood.

Key Responsibilities

Implementation & Configuration: Lead end-to-end implementation lifecycle (requirements gathering, design, build, test, deploy) for Oracle Sales Cloud (CX Sales) and Oracle Service Cloud (B2B/B2C Service).

Redwood Experience Design: Re-architect and configure existing Oracle CX applications using the contemporary Oracle Redwood UX framework, Visual Builder Studio (VBS), and Express Studio.

Solution Architecture: Analyze business processes to design scalable, best-practice solutions spanning lead-to-opportunity management,



service request management, knowledge bases, and omnichannel routing.

Integrations & Customizations: Design and support integrations between Oracle CX modules and external ERP, CRM, or third-party platforms using Oracle Integration Cloud (OIC) or REST/SOAP APIs.

Testing & Support: Lead User Acceptance Testing (UAT), address complex technical issues, and provide ongoing L2/L3 application maintenance and enhancement support.

Stakeholder Management: Collaborate with cross-functional business leads, functional team members, and client architects to translate complex requirements into technical specifications.

📌 Oracle Sales & Service Cloud (Pune)
🏢 Helios Systems Asia
📍 Pune