- Customer enquiriesAnswer calls, WhatsApp enquiries, explain trek details
- Help customer for BookingRegistration, payment follow-up, booking confirmation
- ReportsDaily sales, bookings, enquiries, pending payments, trek-wise reports
- WebsiteUpdate trek dates, availability, prices, basic content/photos
- DispatchTrek kits, merchandise, courier coordination
- Counter salesTrekking gear, accessories, walk-in customers
- Customer carePre-trek queries, reminders, post-trek feedback
- WhatsAppSend trek information, payment reminders, meeting points etc.
- BackendMaintain customer database, Google Sheets/CRM, documents
- Trek operationsParticipant lists, attendance, pickup lists, leader coordination
- ReviewsFollow up for Google reviews and feedback
- Vendor Coordination

Must Have

- Willing to handle routine work
- Excellent communication
- Polite and patient
- Organized
- Responsible
- Quick learner
- Comfortable speaking with women customers
- Comfortable with WhatsApp and social media
- Good Excel/Google Sheets
- Valuable Marathi + Hindi + English
- Comfortable with laptop

📌 Back Office Executive (Pimpri-Chinchwad)
🏢 G Tribe Experiences
📍 Pimpri-Chinchwad