Daily shipment booking, dispatch and delivery operations handle karna.

* Pickup aur delivery schedules coordinate karna.

* Customers, drivers, vendors aur transport partners ke saath coordination.

* Air, Road, Mall Delivery aur Appointment Delivery shipments ko manage karna.

* Shipment tracking aur timely delivery status update maintain karna.

* Docket, invoice, POD aur other logistics documents maintain karna.

* Delivery issues, delays aur customer queries ko resolve karna.

* Daily MIS reports aur shipment records prepare karna.

* Operations team ke saath coordination karke smooth shipment movement ensure karna.

* Company policies aur customer service standards follow karna.

Required Skills

* Valuable communication and coordination skills.

* Basic computer knowledge, MS Excel and email handling.

* Logistics/transport industry ka knowledge preferred.

* Problem-solving ability.

* Team mein kaam karne ki ability.

* Time management aur follow-up skills.

📌 Customer Care Executive (New Delhi)
🏢 VLS Logistics
📍 New Delhi