NBFC Collection Trainer (Bengaluru)

NBFC Collection Trainer (Bengaluru)

07 Oct
|
Fairdebt solutions
|
Bengaluru

07 Oct

Fairdebt solutions

Bengaluru

Key Responsibilities:

• Conduct induction and refresher training for Collection Executives

• Train employees on collection & recovery techniques

• Conduct mock calls, role plays and objection-handling sessions

• Coach employees on PTP, negotiation and customer handling

• Monitor calls and provide performance feedback

• Identify skill gaps and conduct improvement training

• Support new joiners during the nesting period

• Track training performance and assessment scores

Requirements:

✔️ Strong collections/process knowledge

✔️ Excellent communication & presentation skills

✔️ Valuable coaching and mentoring abilities

✔️ Experience in NBFC/FinTech/Banking

📌 NBFC Collection Trainer (Bengaluru)
🏢 Fairdebt solutions
📍 Bengaluru

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