General Position Information

Reports directly to (Title): Director

Matrix reports to (Title): VP Legal/Sr Counsel

Direct Reports: Will oversee team of Corporate Secretarial Analysts

Job Code

Created / Last Revised

Position Summary The Manager, Corporate Secretarial Support leads the Global Capability Network (GCN) team responsible for day-to-day corporate governance and legal entity support across HCA Healthcare's large and complex entity portfolio. The manager directs a team of Corporate Secretarial Analysts supporting entity maintenance, corporate governance, regulatory filings, minute books, ownership information, restructurings, and related corporate transactions in partnership with U.S.

Corporate

Legal, Tax, Finance, M&A;, outside counsel, registered agents, and other authorized stakeholders.

This is a hands-on people leadership role responsible for developing and managing a high-performing team of Corporate Secretarial Analysts that independently executes recurring legal entity governance processes while consistently producing accurate, high-quality final work product within established controls and timelines. The manager will serve as the primary quality leader for the GCN Corporate Secretarial function by implementing procedures, reviewing exceptions, coaching and training team members, identifying quality trends, and ensuring that routine work is completed with minimal U.S. attorney involvement while following standard operating procedures (SOPs), remaining within approved authority, and escalating matters when appropriate.

During the function standup, the manager will establish procedures, quality controls, training, and operating cadences. Success is measured by reliable deadline management, high-quality work, appropriate escalation, accurate entity records and data, strong team capability, and stable, responsive service delivery across India and U.S. time zones. As the GCN function matures, the manager is expected to lead continuous process improvement by standardizing recurring work, expanding the team’s capabilities, preserving institutional knowledge, and identifying opportunities to simplify, refine, and/or automate legal entity governance and maintenance processes while ensuring exceptions to standard processes are handled appropriately and the team complies with all appropriate confidentiality standards and legal controls.

Responsibilities

Corporate Governance & Entity Transaction Oversight

- Lead day-to-day delivery of recurring legal entity governance activities, including legal entity formations, qualifications, annual reports, amendments, mergers, dissolutions, withdrawals, restructurings, governance approvals, consents, minutes, officer lists, incumbency certificates, agency agreements, and related corporate actions.
- Review complex and non-routine matters for corporate authority, ownership, governance requirements, corporate separateness, and veil-protection considerations; as needed, prepare analysis and recommendations for U.S.

Corporate

Legal review and approval.

- Ensure approved entity actions are completed, filed, documented, and reflected accurately, consistently, and timely with regulatory authorities and in minute books, entity-management systems, ownership records, and related reporting.
- Ensure recurring governance activities are supported by approved templates, SOPs, decision trees, quality-control processes, and documented business rules so that analysts can perform recurring work independently, consistently, and reliably.

Team Leadership & Work Management

- Provide day-to-day leadership, coaching, training, work allocation, and quality feedback to Corporate Secretarial Analysts; establish clear expectations for accuracy, timeliness, confidentiality, and escalation.
- Manage intake, prioritization, capacity, deadlines, dependencies, and status reporting across recurring compliance work and event-driven requests.
- Review analysts’ work product for legal, procedural, formatting, and quality-control compliance.
- Develop structured onboarding plans, recurring training programs, proficiency milestones, and mentoring plans that enable analysts to independently perform assigned responsibilities while maintaining consistently high-quality standards.
- Crosstrain analysts to facilitate knowledge transfer and preserve institutional knowledge, reduce key-person dependency, and maintain continuity of high-quality service during employee absences, turnover, and organizational growth.
- Foster an accountable, collaborative, and service-oriented culture across India and U.S. time zones.
- Help team members adapt to changes and evolutions in workflow that may come about due to changes in laws, organizational structure,



or other corporate operations or priorities.

Quality, Risk & Governance Controls

- Establish and maintain review checklists, quality-assurance standards, approval gates, audit trails, acceptance criteria, and escalation protocols for legal entity governance work to promote consistent high-quality work product among Analysts.
- Identify legal or compliance risks, data inconsistencies, missing authority, and potential corporate-separateness issues; pause work and, as appropriate, escalate matters requiring U.S.

Corporate

Legal interpretation, approval, or decision-making.

- Ensure confidential and privileged information, record-retention requirements, access controls, version control, document integrity, and source traceability are maintained.
- Perform ongoing quality assessment to identify recurring trends, errors, individual analyst performance shortcomings, procedural challenges, timeliness, team capability gaps, and opportunities for process refinement and automation; and deliver training, coach analysts to improve performance, and implement corrective action to ensure GCN corporate secretarial team consistently meets the expectations of U.S.

Corporate

Legal and other internal stakeholders.

Stakeholder Partnership & Service Delivery

- Partner with U.S. attorneys and paralegals, Tax, Finance, M&A;, outside counsel, registered agents, and authorized internal requestors to clarify requirements, sequence work, and coordinate timely completion.
- Provide concise status, risk, dependency, and decision updates; surface issues early and maintain clear visibility across geographies and time zones.
- Support restructurings and related corporate transactions by coordinating approved entity actions, governance documentation, and post-closing record and data updates.
- Build confidence with U.S.

Corporate

Legal and other stakeholders by ensuring work is completed accurately, independently, and in accordance with prescribed procedures, while escalating those matters requiring legal interpretation or attorney judgment.

- Serve as the first escalation point for team questions and route requests for substantive legal advice or interpretation to the appropriate U.S. legal resource.

Function Standup, Team Development & Continuous Improvement

- Implement SOPs, responsibility and authority matrices, templates, checklists, training materials, knowledge repositories, work queues, and operating cadences for the GCN corporate secretarial function.
- Lead knowledge-transfer initiatives, maintain comprehensive training materials, and ensure institutional knowledge is documented, shared, and preserved so analysts can execute assigned work independently and timely within approved authority and new analysts onboard efficiently and become productive quickly.
- Use quality results, recurring exceptions, stakeholder feedback, operational metrics, and workload data to standardize processes, improve individual Analyst and team performance, reduce manual effort, identify automation opportunities, and improve accuracy and reliability.
- Identify repetitive manual processes and process inefficiencies and, with appropriate oversight from U.S.

Corporate

Legal, lead initiatives to simplify, standardize, or automate those processes through workflow redesign, document automation, coding/scripting, or other appropriate technology solutions.

Education &

Experience

- Bachelor's degree in Law, Legal Studies, Commerce, Business Administration, Corporate Governance, Corporate Secretaryship, or a related field; equivalent relevant experience may be considered.
- Total experience: Typically 6-9+ years in corporate governance, corporate secretarial support, corporate paralegal work, legal operations, or legal entity administration.
- Directly relevant experience: Typically 4-7+ years in U.S.-based corporate governance, subsidiary or entity management, restructurings, corporate approvals, and legal review of entity-related actions.
- Experience serving as a senior reviewer or escalation point for complex entity actions, legal risk, and exceptions and improving procedures, quality controls, or team workflows in partnership with Legal, Tax, Finance, M&A;, or outside counsel.
- Experience developing operational teams through structured onboarding, coaching, performance management, deliberate knowledge transfer initiatives,



and continuous process improvement is strongly preferred.
- Experience improving, refining, and automating processes and workflow through process design and technological solutions is strongly preferred.

Must Have Skills

- Strong knowledge of U.S. corporate governance and entity maintenance, including resolutions, minutes, officer and director changes, governance approvals, corporate authority analysis, ownership records, and state filings.
- Ability to review restructurings, mergers, dissolutions, qualifications, and other complex entity actions; assess ownership, governance, corporate separateness, and veil-protection issues; and frame recommendations for U.S. legal review.
- Experience evaluating intercompany agreement requirements and the corporate-structure implications of internal transactions or acquisitions.
- Proven ability to handle exceptions, escalations, and legal risk or quality review for work completed by paralegals, corporate secretarial analysts, or legal operations teams.
- Strong workflow, controls, records-management, and stakeholder-management skills, with sound judgment, clear English communication, and the ability to manage deadlines across India and U.S. time zones.
- Demonstrated ability to develop employees performing high-volume process-driven work through coaching, mentoring, constructive feedback, and structured training.
- Experience establishing quality-control processes, identifying recurring performance issues, and implementing corrective actions that improve individual and team capability and work product.
- Demonstrated aptitude for improving processes through standardization, documentation, spreadsheets, mail merge, automation tools, or similar technologies.

Nice To Have Skills

- Formal team leadership experience overseeing paralegals, corporate secretarial analysts, or legal support staff, including workflow allocation, coaching, quality review, and turnaround management.
- Experience supporting a large, complex multi-entity organization and coordinating across Legal, Tax, Finance, M&A;, and outside counsel.
- Experience with entity-management platforms, registered-agent portals, legal document-management systems, SharePoint, or workflow tools; healthcare, global capability center, shared services, or regulated-industry experience is beneficial.
- Experience standing up a recent function, leading knowledge transfer, migrating records or data, or establishing quality and service metrics.
- Experience identifying opportunities to automate repetitive processes and experience with process automation, including basic coding, scripting, programming (eg, Power Automate and similar tools) to improve those processes.
- Experience establishing operational dashboards, quality metrics, service-level expectations, and/or key performance indicators for high-volume teams.
- Experience leading organizational change, process transformation, or automation initiatives within a legal operations, corporate governance, or shared services environment.

Licenses, Certifications & Training

- No professional legal license is required, but ICSI-qualified Company Secretary strongly preferred. Relevant paralegal, corporate secretarial, legal operations, records-management, or compliance training is also preferred.

Knowledge, Skills, Abilities, Behaviors

- Leads with ownership, establishes priorities, allocates work effectively, coaches the team, and maintains quality and turnaround standards.
- Applies sound governance judgment, distinguishes routine processing from matters requiring legal analysis, and communicates recommendations and escalations clearly.
- Evaluates entity actions in the context of ownership, authority, intercompany relationships, legal and governance requirements, and corporate-separateness risk.
- Protects confidentiality and privilege, maintains audit-ready records and data, builds trust across functions and geographies, and improves processes within established controls.
- Develops analyst competency through structured coaching, mentoring, constructive feedback, and recurring training while fostering accountability and continuous learning and improvement.
- Recognizes patterns in analyst errors or process shortcomings and proactively addresses root causes through training, process redesign, or quality improvements, subject to appropriate U.S. Legal oversight.
- Encourages innovation by supporting thoughtful process improvements and automation initiatives that increase efficiency while preserving appropriate legal controls, accuracy, and high-quality work product.
- Maintains continuity of operations by documenting institutional knowledge, cross-training employees, and preparing the team for absences, personnel changes, and/or organizational growth.

📌 Manager- Legal (Hyderabad)
🏢 HCA Healthcare - India
📍 Hyderabad