? Job Opening: Customer Care Executive – Logistics
Key Skills & Requirements
- Excel Proficiency: knowledge of MS Excel for data handling, reporting, and tracking.
- Client Coordination: Ability to manage client interactions, resolve queries, and ensure smooth communication.
- Vendor Coordination: Skilled in liaising with courier/logistics vendors for pickups, deliveries, and issue resolution.
Role Highlights
- Handle day‑to‑day client and vendor communication.
- Maintain accurate records and reports in Excel.
- Support logistics operations by ensuring timely dispatches and escalations closure.
- Coordinate with vendors to resolve shipment issues, delays, or discrepancies.
- Provide proactive updates to clients regarding shipment status and issue resolution.