WM] OracleFunctional Consultant – AP Payments (Bengaluru)

WM] OracleFunctional Consultant – AP Payments (Bengaluru)

07 Oct
|
ZettaMine Labs
|
Bengaluru

07 Oct

ZettaMine Labs

Bengaluru

Hello,

Greetings from ZettaMine Labs Pvt Ltd!!

We are looking for Oracle EBS L2 Functional Consultant – P2P / AP / Payments / Cash Management / iSupplier with exciting project opportunities.

Job Role: Oracle EBS L2 Functional Consultant – P2P / AP / Payments / Cash Management / iSupplier

Location: [Location]

Notice Period: Immediate / 15 Days

Experience: 10–12 Years

Relevant Experience: Strong hands-on experience in Oracle EBS R12 functional support, P2P, Accounts Payables (AP), Procurement, Payments, Cash Management (CM), iSupplier, AP accounting, production support, break-fix resolution, RCA, month-end close, smoke testing, integrations, SR/patch management, and enterprise application support.

Mandatory Skills

- 10–12 years of experience in Oracle EBS R12 Functional Support.
- Strong hands-on experience in Oracle EBS R12 Financial and Procurement modules.
- Strong expertise in P2P (Procure-to-Pay) processes.
- Strong hands-on experience in Accounts Payables (AP).
- Strong experience in Procurement and Payments.
- Strong experience in Cash Management (CM).
- Strong experience in iSupplier.
- Strong understanding of AP operations, vendor management, invoice processing, payment lifecycle, and AP accounting.
- Strong knowledge of invoice matching, payment policies, and vendor management.
- Strong understanding of end-to-end P2P process flows and accounting impacts.
- Experience handling L2 functional support and production support for Oracle EBS R12.
- Experience resolving medium to complex functional issues escalated from users or L1 support.
- Strong experience in technical troubleshooting of functional issues.
- Good understanding of interfaces into AP and Cash Management.
- Robust experience in functional break-fix incident resolution through permanent solutions or workarounds.
- Experience handling production data and data integrity issues.
- Robust experience performing Root Cause Analysis (RCA) for recurring and non-recurring issues.
- Experience with Oracle SRs, patches, and issue resolution.
- Experience supporting month-end / month-close activities.
- Experience performing smoke testing after planned/unplanned system outages.
- Experience monitoring integrations, data leakage, interface failures, and error handling.




- Experience working in a 24x7 enterprise production support environment.
- Strong analytical, troubleshooting, communication, and customer-facing skills.

Good-to-Have:
- Experience in Oracle EBS R12 P2P production support.
- Strong knowledge of AP accounting and financial accounting impacts.
- Experience with Procurement-to-Pay integrations.
- Experience supporting AP and Cash Management interfaces.
- Experience with Oracle EBS integrations and interface monitoring.
- Experience handling Oracle SRs, patches, and application fixes.
- Experience supporting month-end and financial close activities.
- Experience preparing and following SOPs for production support.
- Experience conducting training for power users and business users.
- Experience identifying opportunities for SOP automation and process improvement.
- Experience working with global/distributed support teams.
- Knowledge of Oracle EBS R12 technical architecture and integration concepts would be an advantage.

Key Responsibilities:
- Act as L2 functional escalation point for Oracle Accounts Payables, Cash Management, Procurement, Payments, and iSupplier modules.
- Provide L2 functional support for Oracle EBS R12 financial and procurement applications.
- Analyze and resolve medium to complex functional issues reported by users or L1 support.
- Perform technical troubleshooting of functional issues and analyze interfaces into AP and Cash Management.
- Resolve functional break-fix incidents through permanent solutions or approved workarounds.
- Handle production data and data integrity issues.
- Perform detailed Root Cause Analysis (RCA) for recurring and non-recurring issues.
- Identify permanent solutions for recurring production issues.
- Follow up on Oracle SRs, patches, and application issues through resolution.
- Support month-end / month-close activities and resolve critical operational issues.




- Provide 24x7 support for priority and critical day-to-day operational issues through in-person or Zoom support.
- Provide 24x7 support during month-close activities.
- Monitor integrations and interfaces for data leakage, failures, and error conditions.
- Analyze integration errors and coordinate with technical teams for resolution.
- Perform smoke testing after planned and unplanned system outages to ensure application stability.
- Resolve functional issues related to Oracle EBS Account Payables, Procurement, Payments, Cash Management, and iSupplier.
- Support Accounts Payable operations, including vendor management and invoice processing.
- Support payment lifecycle and payment processing activities.
- Support AP accounting and related financial processes.
- Provide functional support for the P2P cycle.
- Troubleshoot issues related to invoice matching, payment policies, vendor management, and AP accounting.
- Conduct error detection, functional troubleshooting, and correction.
- Conduct training for power users on application functionality and support processes.
- Follow defined Standard Operating Procedures (SOPs) for production support activities.
- Maintain documentation of incidents, RCA, resolutions, workarounds, and knowledge-transfer materials.
- Coordinate with technical, integration, infrastructure, database, and cross-functional teams for issue resolution.
- Ensure issues are resolved within agreed SLA and support timelines.
- Identify opportunities for process improvement, automation, and optimization.

Who Can Apply? ✔️ 10–12 years of experience in Oracle EBS R12 Functional Support.

✔️ Strong hands-on experience in P2P, Procurement, AP, Payments, Cash Management, and iSupplier.

✔️ Strong experience in Oracle EBS R12 Accounts Payables.

✔️ Strong understanding of P2P cycle, invoice matching, payment policies, and vendor management.

✔️ Strong understanding of AP accounting and end-to-end financial process flows.

✔️ Experience in L2 production support and functional break-fix resolution.

✔️ Strong experience in RCA, functional troubleshooting, error detection, and correction.

✔️ Experience handling production data and data integrity issues.

✔️ Experience with Oracle SRs, patches, and issue follow-up.

✔️ Experience sup

📌 WM] OracleFunctional Consultant – AP Payments (Bengaluru)
🏢 ZettaMine Labs
📍 Bengaluru

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