07 Oct
|
ZettaMine Labs
|
Bengaluru
07 Oct
ZettaMine Labs
Bengaluru
Hello,
Greetings from ZettaMine Labs Pvt Ltd!!
We are looking for Oracle EBS L2 Functional Consultant – P2P / AP / Payments / Cash Management / iSupplier with exciting project opportunities.
Job Role: Oracle EBS L2 Functional Consultant – P2P / AP / Payments / Cash Management / iSupplier
Location: [Location]
Notice Period: Immediate / 15 Days
Experience: 10–12 Years
Relevant Experience: Strong hands-on experience in Oracle EBS R12 functional support, P2P, Accounts Payables (AP), Procurement, Payments, Cash Management (CM), iSupplier, AP accounting, production support, break-fix resolution, RCA, month-end close, smoke testing, integrations, SR/patch management, and enterprise application support.
Mandatory Skills
- 10–12 years of experience in Oracle EBS R12 Functional Support.
- Strong hands-on experience in Oracle EBS R12 Financial and Procurement modules.
- Strong expertise in P2P (Procure-to-Pay) processes.
- Strong hands-on experience in Accounts Payables (AP).
- Strong experience in Procurement and Payments.
- Strong experience in Cash Management (CM).
- Strong experience in iSupplier.
- Strong understanding of AP operations, vendor management, invoice processing, payment lifecycle, and AP accounting.
- Strong knowledge of invoice matching, payment policies, and vendor management.
- Strong understanding of end-to-end P2P process flows and accounting impacts.
- Experience handling L2 functional support and production support for Oracle EBS R12.
- Experience resolving medium to complex functional issues escalated from users or L1 support.
- Strong experience in technical troubleshooting of functional issues.
- Good understanding of interfaces into AP and Cash Management.
- Robust experience in functional break-fix incident resolution through permanent solutions or workarounds.
- Experience handling production data and data integrity issues.
- Robust experience performing Root Cause Analysis (RCA) for recurring and non-recurring issues.
- Experience with Oracle SRs, patches, and issue resolution.
- Experience supporting month-end / month-close activities.
- Experience performing smoke testing after planned/unplanned system outages.
- Experience monitoring integrations, data leakage, interface failures, and error handling.
- Experience working in a 24x7 enterprise production support environment.
- Strong analytical, troubleshooting, communication, and customer-facing skills.
Good-to-Have:
- Experience in Oracle EBS R12 P2P production support.
- Strong knowledge of AP accounting and financial accounting impacts.
- Experience with Procurement-to-Pay integrations.
- Experience supporting AP and Cash Management interfaces.
- Experience with Oracle EBS integrations and interface monitoring.
- Experience handling Oracle SRs, patches, and application fixes.
- Experience supporting month-end and financial close activities.
- Experience preparing and following SOPs for production support.
- Experience conducting training for power users and business users.
- Experience identifying opportunities for SOP automation and process improvement.
- Experience working with global/distributed support teams.
- Knowledge of Oracle EBS R12 technical architecture and integration concepts would be an advantage.
Key Responsibilities:
- Act as L2 functional escalation point for Oracle Accounts Payables, Cash Management, Procurement, Payments, and iSupplier modules.
- Provide L2 functional support for Oracle EBS R12 financial and procurement applications.
- Analyze and resolve medium to complex functional issues reported by users or L1 support.
- Perform technical troubleshooting of functional issues and analyze interfaces into AP and Cash Management.
- Resolve functional break-fix incidents through permanent solutions or approved workarounds.
- Handle production data and data integrity issues.
- Perform detailed Root Cause Analysis (RCA) for recurring and non-recurring issues.
- Identify permanent solutions for recurring production issues.
- Follow up on Oracle SRs, patches, and application issues through resolution.
- Support month-end / month-close activities and resolve critical operational issues.
- Provide 24x7 support for priority and critical day-to-day operational issues through in-person or Zoom support.
- Provide 24x7 support during month-close activities.
- Monitor integrations and interfaces for data leakage, failures, and error conditions.
- Analyze integration errors and coordinate with technical teams for resolution.
- Perform smoke testing after planned and unplanned system outages to ensure application stability.
- Resolve functional issues related to Oracle EBS Account Payables, Procurement, Payments, Cash Management, and iSupplier.
- Support Accounts Payable operations, including vendor management and invoice processing.
- Support payment lifecycle and payment processing activities.
- Support AP accounting and related financial processes.
- Provide functional support for the P2P cycle.
- Troubleshoot issues related to invoice matching, payment policies, vendor management, and AP accounting.
- Conduct error detection, functional troubleshooting, and correction.
- Conduct training for power users on application functionality and support processes.
- Follow defined Standard Operating Procedures (SOPs) for production support activities.
- Maintain documentation of incidents, RCA, resolutions, workarounds, and knowledge-transfer materials.
- Coordinate with technical, integration, infrastructure, database, and cross-functional teams for issue resolution.
- Ensure issues are resolved within agreed SLA and support timelines.
- Identify opportunities for process improvement, automation, and optimization.
Who Can Apply? ✔️ 10–12 years of experience in Oracle EBS R12 Functional Support.
✔️ Strong hands-on experience in P2P, Procurement, AP, Payments, Cash Management, and iSupplier.
✔️ Strong experience in Oracle EBS R12 Accounts Payables.
✔️ Strong understanding of P2P cycle, invoice matching, payment policies, and vendor management.
✔️ Strong understanding of AP accounting and end-to-end financial process flows.
✔️ Experience in L2 production support and functional break-fix resolution.
✔️ Strong experience in RCA, functional troubleshooting, error detection, and correction.
✔️ Experience handling production data and data integrity issues.
✔️ Experience with Oracle SRs, patches, and issue follow-up.
✔️ Experience sup
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